You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Infrastructure Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. The Product Management Staff VP is an individual contributor embedded in the IP International product management team, partnering with the Head of Product and product managers to strengthen operating cadence, portfolio visibility, and day-to-day effectiveness. The role does not own a roadmap; it enables consistent execution by maintaining shared practices, tools, and portfolio insights so product managers can focus on strategy, customers, and delivery. The team delivers platform capabilities across regions while staying defensible in risk, regulatory, and audit discussions; this role supports clear “source of truth” documentation, decision traceability, and configuration-first approaches where regional variance is needed. As reporting and operating practices mature, the role helps reduce manual effort through automation. Experience with approved internal AI tools—or strong interest in learning and applying them responsibly—to improve tracking, reporting, and workflows is valued. This is a high-impact, high-visibility role for someone who thrives in complexity, moves between strategy and execution, and enjoys making others more effective through collaboration and strong operational follow-through.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Defines and executes the product strategy and roadmap for global infrastructure platform services supporting international office and branch environments
- Partners with engineering, architecture, cybersecurity, and line-of-business stakeholders to deliver scalable, resilient, and standardized infrastructure capabilities across diverse site types
- Prioritizes product investments by evaluating customer needs, operational requirements, risk considerations, and business value outcomes
- Drives adoption of platform standards, service patterns, and hosting models that improve consistency, speed to delivery, and operational efficiency across global locations
- Collaborates with technology teams to enhance resiliency, failover capabilities, network segmentation, and overall platform reliability
- Establishes product success measures and uses data-driven insights to monitor service health, customer experience, adoption, and business impact
- Communicates product vision, roadmap priorities, and delivery progress to senior leaders and cross-functional stakeholders while balancing competing priorities and dependencies
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience managing technology infrastructure, network, platform, cloud, or enterprise technology products in a complex global environment
- Strong understanding of scalability, resiliency, availability, stability, and risk management principles within enterprise technology platforms
- Demonstrated ability to influence cross-functional teams and drive alignment across engineering, operations, architecture, cybersecurity, and business stakeholders
- Experience translating customer and business requirements into product roadmaps, features, and measurable outcomes
- Strong analytical, communication, and stakeholder management skills, with the ability to present recommendations and tradeoffs to senior leadership
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience supporting global infrastructure platforms, network services, workplace technology, or branch and office technology solutions
- Knowledge of enterprise networking concepts, including WAN connectivity, resiliency models, segmentation, and failover strategies
- Familiarity with Zero Trust principles, security controls, and regulatory or risk management frameworks
- Experience developing products that support geographically distributed users and international business operations
- Track record of leading platform modernization, standardization, or large-scale transformation initiatives
- Experience working in a highly regulated financial services or similarly complex industry environment
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of product development life cycles, design, and data analytics
- Experience leading discovery, ideation, strategic development, requirements definition, and value management
- Experience managing technology infrastructure, network, platform, cloud, or enterprise technology products in a complex global environment
- Strong understanding of scalability, resiliency, availability, stability, and risk management principles within enterprise technology platforms
- Ability to influence cross-functional teams and drive alignment across engineering, operations, architecture, cybersecurity, and business stakeholders
- Experience translating customer and business requirements into product roadmaps, features, and measurable outcomes
- Strong analytical, communication, and stakeholder management skills, including presenting recommendations and tradeoffs to senior leadership
- Experience working in a highly matrixed, complex organization
- Experience supporting global infrastructure platforms, network services, workplace technology, or branch and office technology solutions
- Knowledge of enterprise networking concepts, including WAN connectivity, resiliency models, segmentation, and failover strategies
- Familiarity with Zero Trust principles, security controls, and regulatory or risk management frameworks
- Experience developing products for geographically distributed users and international business operations
- Track record of leading platform modernization, standardization, or large-scale transformation initiatives
- Experience in a highly regulated financial services or similarly complex industry environment
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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