International Account Specialist

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

Role Responsibilities:

• To coordinate all operational activities of the customer order cycle to service highly demanding partners in EMEA & LTAM regions.

• Delivering to Brand Groups forecasts is critical

• Working with the Brand and Global Operations Groups the role is to drive and elevate customer service levels, whilst continuing to deliver the brands on time to each market.

• Manages Brand(s) Account base in multiple countries, coordinating and communicating with distributors to ensure they have accurate view of order book Contributes and participates in regular Brand Tracker Meetings to deliver against Brand Group revenue Forecasts

• Supports the S&OP process by building relationships & enhancing operational visibility (Reporting, Milestone management, Dashboards etc)

• Leads and drives process improvements and ‘best practice’ for enhanced efficiencies to support growth plan and opportunities, with particular focus around Platinum Partners.

• Facilitates training of new and existing partners around WWW processes & systems.

• Works closely with Credit Control and Production Planning Team to ensure all payments to vendors / LC’s are in place and compliant

• Helps prepare and lead IAS operations sessions at key seasonal brand meetings (LDN/GBC)

• Support the Director in delivering the Distributor business plan and initiates actions required within wider teams to achieve the shipment targets

• Provide support to the Sales teams to drive growth Perform other duties as assigned by Senior Manager.

Knowledge, Skills and Abilities:

• SAP/Business Warehouse experience preferred

• At least 3 yrs experience in the same/similar wholesale merchandising environment

• Excellent interpersonal, leadership & communication skills essential

• Advanced Excel experience level essential as is being highly numerate

• Highly motivated, confident and organised individual required

• Works well under pressure and when working to tight deadlines

• Languages would be an advantage. Spanish would be beneficial.

• Some travel may be required

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.