We are an international online programming school for children and young people. We teach in over 40 countries, our community counts more than 30,000 students, and our team is made up of over 700 professional tutors. Our goal is to provide young people with the most in-demand digital skills and show them how a computer can become a powerful tool for development, creativity, and their future career. Kodland is growing dynamically and expanding into new markets around the world.
✨ What you'll be doing:
✅ Manage a portfolio of existing customers throughout their learning journey, ensuring high engagement and long-term retention
✅ Conduct outbound sales and retention activities via phone, WhatsApp, email, and CRM to renew learning packages
✅ Build strong relationships with customers, understand their goals, and recommend the right learning solutions
✅ Negotiate offers, prepare personalized proposals, and close renewals, upsells, and reactivations
✅ Maintain accurate CRM records and collaborate with Customer Success, Teaching Operations, and Finance teams
What we need from you:
✅ Native or fluent Italian (spoken and written) — mandatory
✅ English B2+ for internal communication
✅ From 6 months of experience in EdTech, SaaS, Customer Success, Account Management, B2C Sales, Telemarketing, Retention, or similar consultative sales roles
✅ Strong CRM skills (HubSpot, Salesforce, or similar), objection handling, and closing techniques
Will be a plus:
✅ Experience working remotely in an international environment
✅ Comfortable working in a fast-paced, KPI-driven environment
Schedule: Full-time, 45 hours/week (9h/day), between 09:00–20:00 Italy time, with flexibility for peak afternoon/evening hours
Why Kodland:
Fixed monthly payment of €900 + performance-based commission (up to 6% on revenue tiers)
Typical total monthly compensation: €950–1,400 — top performers earn more
Remote-first, international team culture
Growth opportunities: training and support from day one
Be part of a mission that's changing how children learn
Join Kodland and help shape the future of education! 🌍
Note: this is a remote working position, so you will need your own laptop, a stable internet connection and a quiet place to work. After the interview, you will be asked to complete a test. If your application is considered suitable, you will receive an email from us in the coming days inviting you to an interview. We therefore encourage you to check your inbox, including your spam folder.
Skills Required
- Native or fluent Italian, spoken and written
- English proficiency at B2 level or higher
- At least 6 months of experience in EdTech, SaaS, Customer Success, Account Management, B2C Sales, Telemarketing, Retention, or similar consultative sales roles
- Strong CRM skills, including HubSpot, Salesforce, or similar systems
- Objection-handling and closing techniques
- Experience working remotely in an international environment
- Comfort working in a fast-paced, KPI-driven environment
- Own laptop, stable internet connection, and quiet workspace
What We Do
Kodland is an international online school of digital skills for children and teenagers from 6 to 17 years old. We teach programming, digital creativity and basic computer knowledge. The company started in 2018 and grew quickly throughout the years. Today, Kodland has 16,000 students and 1,000 teachers. The geography of the site is constantly expanding and includes over 40 countries. Our courses’ syllabuses are developed by teachers with extensive professional experience in Computer Science and are taught by qualified instructors. We are working on an international goal: to create the best educational content on the EdTech market, which will help our students to study effectively and gain the necessary knowledge to implement their own projects. Our team values: We enjoy what we do We value our colleagues and mark their positive results We feel our own contribution to the development of the company. If you feel that our values and goals are close to you, join our team to contribute to the education of children!
