Internal Events Technology Coordinator

Job Summary:   

The Internal Event Technology Coordinator facilitates internal event technology services, systems, and personnel; fills production roles at college events with staff, student workers, and freelancers as necessary; attends and leads internal production meetings to assess event technology needs; and assists in training, coaching, and mentoring students.

Supervisory Responsibilities: 

• Lead with integrity, building trust and positive working relationships within event tech services and among colleagues in other departments.
• Manage internal event tech needs with oversight from the Event Tech Manager. 
• Attend production meetings for internal events.
• Schedule event tech staff and student workers as needed.
• Manage an on-call schedule to support student workers.
• Train and develop event tech personnel for internal events.
• Assist Event Technology Manager with system maintenance, installs, upgrades, and repairs.
• Maintain a safe working environment based on industry standards.

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of being on your feet.
• Must be able to lift up to 50 pounds at times. 

Personal Qualities - The ability to identify personal strengths, weaknesses, skills, and limitations and to use this understanding profitably.

• The desire to grow, develop, and mature, both spiritually and professionally.
• The ability to create and maintain a Christian professional atmosphere in all relationships. 
• A spirit of cooperation and willingness to serve others.
• The desire and ability to disciple and mentor students.
• Demonstrates professionalism appropriate to the role and represents the College positively in all interactions.

Education and Experience:  

• Associate's Degree in a related field preferred.
• At least four years related experience preferred. 

Required Skills/Abilities: 

• Excellent verbal and written communication skills. 
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong troubleshooting and problem-solving skills.
• Ability to function well in a high-paced and, at times, stressful environment.
• Familiar with PC/Windows and Mac/OSX and computer networking.
• Proficient with production-related software: ProPresenter, DAWs, Smaart.
• Experience/Familiarity with Audio
  • Networked Audio Protocols: AES, Madi, Dante
  • Consoles: Digico, Yamaha, Midas
  • Processor: BSS
  • Experience/Familiarity with Lighting
  • Lighting Protocols: DMX
  • Consoles: ETC
• Experience/Familiarity with Video
  • Video Protocols: genlock, SMPTE
  • Consoles: Ross, Blackmagic Design
  • Projection: Barco
• Preferred experience in stage design and rigging
• Preferred certifications:
  • OSHA 30
  • OSHA Aerial Lift Qualification
  • Dante Certification – Levels 1 and 2
  • ESA Certification 2020

Duties/Responsibilities:

• Under the direction of the Events Technology manager, facilitates internal event technology operations with advisement from Event Technology Manager.
• Staff internal events with student workers, professionals, and/or freelancers to ensure all tech positions needed are fulfilled.
• Coordinate with vendors, such as Stray on an as-needed basis to ensure internal events are equipped with what they need.
• Help determine necessary purchases/upgrades to the AVL system to best meet the needs of internal events, the student body, and the college and forward that information to the events tech manager.
• Assist in directing student workers before, during, and after internal events. Provide feedback to them in meaningful and measurable ways that help develop the students professionally and spiritually.
• Ensure standard procedures and/or best practices for student workers are followed during internal events.
• Coordinate and update a master calendar that combines the planning center calendar with the student workers’ academic/personal calendar.
• Attend and/or schedule meetings with internal event stakeholders to ensure tech needs are accurate for internal events.
• Be available for on-call needs during internal event gigs to provide guidance to student workers.
• Keep planning center updated with the latest info for internal events and ensure needs/expectations are communicated to staffed personnel.
• Provides input and recommendations regarding hiring, training, evaluation and discipline of student workers.
• Staff college events when student workers are unavailable. 
• Assist in developing and maintaining a network of freelancers that can be hired when student workers are not available or able to work.
• Assist in the training and professional development of all event tech student workers.
• Maintain and strengthen cross-departmental relationships.
• Assist in maintaining and repairing campus-wide AVL equipment in all of the college’s production spaces.
• Assist with installing and integrating new technology as necessary.
• Assist faculty in training students in various areas of production.
• Support the production of weekly chapel services through training, educating, and guiding students.
• Perform other related duties as assigned.