Internal Communications Manager

Posted 2 Days Ago
Be an Early Applicant
Folsom, NJ, USA
In-Office
114K-182K Annually
Expert/Leader
Utilities
The Role
Leads internal and leadership communications, employee engagement initiatives, town halls, employee listening programs, action planning, and change communications. Develops executive messaging, communication plans, editorial calendars, presentations, and organizational announcements. Manages communication channels, engagement reporting, and follow-up activities while leading and developing a high-performing communications team through coaching, performance management, and professional development.
Summary Generated by Built In

About Us

South Jersey Industries (SJI) is an energy holding company that delivers clean energy services to 700,000+ customers and businesses throughout 14 counties in New Jersey. As part of our core values, SJI is dedicated to being a community partner and developing innovative clean energy solutions to meet the needs of the future. To do this, we depend on our workforce of over 1,100+ talented, diverse employees who help us deliver safe, reliable, affordable clean energy for a better today and tomorrow.

At SJI, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and  leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

The Manager, Internal Communications & Employee Engagement is responsible for leading the execution of employee and leadership communications that inform, engage, and connect employees to the company’s priorities, culture, and goals. This role oversees internal communications, leadership communications, town halls, employee engagement initiatives, employee listening programs, and action planning efforts.
The position serves as the day-to-day leader for internal communications and employee engagement activities and is responsible for managing a high-performing team while working across the organization to ensure effective communication and engagement outcomes.

Essential Functions:


Internal Communications
  • Lead the execution of internal communications plans that support company objectives and strategic priorities.
  • Provide strategic oversight of employee communication channels, editorial calendars, and content planning.
  • Develop and execute communications for organizational announcements, business updates, and enterprise initiatives.
  • Ensure messaging is clear, timely, and aligned across the organization.

Leadership Communications
  • Draft executive communications, leadership messages, talking points, presentations, and supporting materials.
  • Develop content and messaging for town halls, leadership meetings, employee forums, and organizational announcements.
  • Coordinate communication materials and supporting content for senior leadership.
  • Support the planning and execution of leadership communications initiatives and events.

Leadership Meetings & Town Halls
  • Lead the planning and execution of company town halls and employee forums.
  •  Coordinate agendas, presentations, logistics, messaging, and follow-up communications for town halls and leadership meetings.
  • Support leadership meeting planning to promote alignment, engagement, accountability, and effective follow-through

Employee Engagement & Action Planning
  • Lead employee engagement initiatives that strengthen culture, connection, and organizational effectiveness.
  • Manage employee survey communications and related engagement programs.
  • Work with leaders to communicate and track action plans based on employee feedback.
  • Monitor progress and provide reporting on engagement initiatives and action plan outcomes.
  • Support recognition, giving, wellness, and other employee-focused programs as needed.

Change Communications
  •   Develop and execute communications plans supporting organizational change and enterprise initiatives.
  •   Support leaders and project teams in communicating changes effectively to employees.

Team Leadership
  • Lead and develop a team of communications and engagement professionals.
  • Provide coaching, direction, performance management, and professional development support.
  • Establish team priorities and oversee workloads to ensure successful execution of initiatives.
  • Foster a collaborative, accountable, and high-performing team environment.

Required Skills:


  • Experience supporting executive and leadership communications.
  • Experience planning and executing town halls, employee events, leadership meetings, and engagement programs.
  • Experience managing employee survey communications and action planning initiatives.
  • Excellent writing, editing, project management, and stakeholder management skills.
  • Proven ability to lead teams through organizational change, growth, and evolving business priorities.

Qualifications

Required Background:


  • Bachelor’s degree in Communications, Public Relations, Journalism, Human Resources, Business, or a related field with a minimum of 9 years of relevant experience, or;
  • Master’s degree with 6 years of relevant experience.
  •  8–10 years of progressive internal communications, employee engagement, or organizational communications experience.
  • Minimum of 2–4 years of people leadership experience, including coaching, performance management, talent development, and responsibility for leading high-performing teams.
  • Equivalent work experience may be considered in lieu of degree.

Explore the Possibilities

    South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you’re sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.

    Benefits Package Overview

    SJI offers a competitive and comprehensive benefits package to eligible employees.

    The SJI “Total Rewards” Benefits Package include:

    • Flexible vacation, Paid Time Off, and Sick Leave package
    • Comprehensive Health, Dental, and Vision Insurance
    • Short-term and Long-term Disability Insurance
    • 401(k), with generous company match
    • Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

    Equal Opportunity/Affirmative Action Employer

    At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.

    Compensation Range:

    $114,000 - 182,400

    We are committed to pay transparency and ensuring equitability compensation for all employees. The pay range for this position reflects the base salary only and does not include benefits, bonuses, or other forms of compensation that might be part of the total compensation package. The specific salary offered will be based on a candidate’s qualifications, education, and experience.

    Skills Required

    • Bachelor's degree in Communications, Public Relations, Journalism, Human Resources, Business, or a related field, with at least 9 years of relevant experience
    • Alternatively, a master's degree with at least 6 years of relevant experience
    • 8-10 years of progressive internal communications, employee engagement, or organizational communications experience
    • 2-4 years of people leadership experience, including coaching, performance management, talent development, and leading high-performing teams
    • Experience supporting executive and leadership communications
    • Experience planning and executing town halls, employee events, leadership meetings, and engagement programs
    • Experience managing employee survey communications and action planning initiatives
    • Excellent writing, editing, project management, and stakeholder management skills
    • Ability to lead teams through organizational change, growth, and evolving business priorities
    • Equivalent work experience may be considered in lieu of a degree
    • Currently authorized to work in the United States without requiring visa sponsorship now or in the future
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    The Company
    HQ: Folsom, NJ
    776 Employees

    What We Do

    SJI, an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries: SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE). SJIU houses the company’s regulated natural gas utility operations, delivering safe, reliable and affordable natural gas to more than 700,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries. SJIEE houses the company’s non-utility operations primarily focused on clean energy development and decarbonization via renewable energy production and energy management activities.

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