Internal Communications and Engagement Officer

Posted 6 Days Ago
Be an Early Applicant
Wollongong, New South Wales, AUS
In-Office
86K-97K Annually
Entry level
Edtech • Information Technology • Professional Services • Social Impact
The Role
Coordinates and produces internal communications across intranets, newsletters, email, and digital platforms. Supports Vice-Chancellor events and staff engagement activities, manages communications calendars and content schedules, and creates accurate, accessible, on-brand materials and presentations. The role requires strong writing, editing, content production, stakeholder engagement, organization, and deadline-management skills.
Summary Generated by Built In

Make an impact at the University of Wollongong (UOW) — a purpose-driven institution ranked in the top 1% of universities globally.

About the Role

The Internal Communications and Engagement Officer plays an important role in connecting and engaging UOW's staff community through clear, timely and impactful communications. Reporting to the Senior Manager, Internal Communications, you will coordinate and produce staff-facing content across a range of internal communication channels while supporting the delivery of Vice-Chancellor events and engagement activities. This is an exciting opportunity for a communications professional who enjoys content creation, stakeholder collaboration and bringing organisational communications to life.

Key Responsibilities

  • Coordinate and produce engaging content across staff communication channels, including the intranet, newsletters, all-staff communications and digital platforms.
  • Coordinate Vice-Chancellor staff events and engagement activities, managing logistics, communications and event delivery to create positive staff experiences.
  • Support the planning and delivery of internal communication and engagement initiatives, maintaining content schedules, communications calendars and distribution activities.
  • Create, edit and publish high-quality communications materials and presentations that are accurate, accessible, on-brand and aligned with the University's strategic priorities.

About the Team

The Internal Communications team sits within the External Relations and Communications Division in the Vice-Chancellor's Office. The team is responsible for helping staff stay informed, engaged and connected through effective communication and engagement strategies. Working closely with leaders and stakeholders across the University, the team delivers communications that support organisational priorities, major initiatives and community engagement.

What You'll Bring

  • A degree in communications, public relations, journalism, marketing or a related discipline, or an equivalent combination of relevant experience, education and training.
  • Experience in communications, internal communications or a similar coordination role involving content creation and channel management.
  • Strong writing, editing and content production skills, with exceptional attention to detail.
  • Experience working with digital communication channels and platforms, including intranets, email marketing tools, content management systems or newsletters.
  • Excellent organisational and stakeholder engagement skills, with the ability to manage competing priorities and work effectively to deadlines.

Why Join UOW

  • Competitive salary package including 17% superannuation
  • 35-hour full-time work week supporting greater balance and flexibility
  • Flexible working arrangements and family-friendly policies
  • Generous leave entitlements including additional concession days over the Christmas-New Year period
  • Purchased leave options to provide greater flexibility throughout the year
  • Ongoing professional development and clear career progression opportunities

Role Details

  • Employment type: Permanent/Continuing | Full-time appointment  
  • Level 5: $85,682 - $96,896 + 17% superannuation commensurate with experience and capability
  • Position Description
  • Location: Wollongong Campus 
  • Valid Australian work rights required. Visa sponsorship is not available.

How to Apply

Click on the ‘Apply Now’ button at the bottom of the advertisement. You are requested to submit a current resume and a cover letter (maximum 3 pages) addressing your skills and experience against the selection criteria outlined in the position description

For further information about this position, please contact Senior Manager, Internal Communications Nicole Mackey, [email protected] 

Closing Date: Monday 5 October 2026, 11:55pm

Equity, Diversity & Inclusion

The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated. We strive to create a workplace that reflects the communities we serve, removes barriers to participation, and provides equitable opportunities for staff to reach their full potential.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities.

As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender-based Violence or determined to have engaged in conduct that constitutes Gender-based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University's employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation.

About Us

At the University of Wollongong (UOW), our people are united by a shared purpose — to create a better future through education, research, innovation and meaningful community impact.

With deep local roots and a growing global presence, UOW is proud to contribute to positive change in the communities we serve and the world beyond them. Guided by our Vision 2035 and Strategic Plan 2030, we are building a future that is innovative, inclusive and committed to societal impact — one where people, ideas and opportunity can thrive.

We are recognised for excellence in teaching and research, and for the real-world impact of our work. But what truly brings UOW to life is our people. Across every role, our staff contribute to something bigger — helping shape the future through the work they do every day.

At UOW, we are committed to fostering a culture where people feel valued, supported and empowered to do their best work. Our Values in Action guide how we work, lead and make decisions — creating a workplace grounded in integrity, accountability, collaboration and excellence.

Joining UOW means becoming part of a values-led community where your work has purpose, your contribution is valued, and the impact you make can be felt locally and globally.

Skills Required

  • Degree in communications, public relations, journalism, marketing, or a related discipline, or equivalent relevant experience, education, and training
  • Experience in communications, internal communications, or a similar coordination role involving content creation and channel management
  • Strong writing, editing, and content production skills
  • Exceptional attention to detail
  • Experience with digital communication channels and platforms, including intranets, email marketing tools, content management systems, or newsletters
  • Excellent organizational and stakeholder engagement skills
  • Ability to manage competing priorities and work effectively to deadlines
  • Valid Australian work rights
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The Company
Year Founded: 1951

What We Do

The University of Wollongong (UOW) is a leading Australian university with a global reputation for excellence in education, research, and community engagement.

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