Internal Audit-Gilley's

Job Summary: The Internal Auditor is responsible for conducting independent audits of the operations to assess the effectiveness of internal controls, as well as compliance with relevant laws, regulations, and company policies and standard operating procedures. This includes, but is not limited to, gaming revenue cycles, cage operations, currency transaction reporting, admissions and revenue tax reporting, and other possible areas of operations.

Essential Job Functions:

• Execute on-going compliance audits of the policies and procedures for revenue-producing departments
• Conduct operational audits to ensure that the procedures and practices are easily understood and executed by the associates assigned to those functions
• Analyze data obtained for evidence of deficiencies in controls, duplication of effort, extravagance, fraud, or lack of compliance with laws, government regulations, and management plans, policies or procedures
• Prepare reports for management describing the results of audit examinations, including recommendations for improvement
• Verify existence, proper accountability, and safeguarding of company assets through examination, confirmation and other audit procedures
• Must be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful
• Builds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back
• Observes all activity within assigned area offering assistance to all guests
• Observes activity and reports anything that is out of the ordinary
• Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel; effort is given to resolve all situations in a manner that maintains positive guest relationships
• Ensures all guests are kept in play by providing friendly and helpful service at all interactions
• Utilizes open body language, politely speaks with and assists guests as needed
• Assists in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests
• Maintains paperwork accuracy and efficiency within department/property standards
• Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same
• Empowered to resolve guest disputes quickly and efficiently up to a pre-determined amount.  Otherwise, ensuring a manager is notified immediately to resolve the situation.
• Crosstrain in other departments
• Other duties as assigned

Experience and Qualifications:

• Must be at least 18 years of age or older and have the ability to obtain and retain a KRGC Gaming License. 
• Bachelor’s degree from four-year college or university or equivalent experience
• Minimum of 3-5 years of experience in accounting, finance, or business operations; prior internal or external audit experience preferred
• Familiarity with standards, concepts, practices and procedures related to casino gaming and/or pari-mutuel wagering is desired
• Strong PC skills, knowledge of Internet, and be proficient using Microsoft Office (i.e., Word, Excel and Outlook) and other auditing software
• Previous money handling experience preferred
• Display professionalism; excellent verbal and written communication skills
• Professional appearance as outlined in the Gilley’s Team Member Handbook
• Must be able to work both independently and as a member of a team
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Physically mobile with reasonable accommodations
• Must be able to respond to visual and audible cues
• Must be able to read, write, speak and understand English
• Must be able to bend, reach, kneel and grip items
• Must be able to lift items weighing up to 50 pounds
• Must be able to walk and stand for long periods of time (8-12 hours)
• Have a sense of urgency and keep up with fast paced business practices
• Operate in mentally and physically stressful situations
• Must be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust

Responsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.