Competencies
- Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
- Able to take direction from multiple employees and prioritize work
- Good communication skills, including the ability to listen to customers and determine how to assist them
- Ability to work well in a team environment
- Knowledge of automotive systems, tools, and repair processes
- Outstanding attention to detail with a commitment to quality
- Ability to use technical reference materials and technical manuals in written and online formats
- Ability to communicate technical terms to non-technical audience
- Ability to follow processes to ensure quality and safety
- Effective time management skills and ability to prioritize
Supervisory Responsibility
None
Work Environment/ Physical Demands
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis
This position involves repetitive motion
This position requires the ability to talk and hear
Must be able to wear all required personal protective equipment
May work in extreme heat or cold
May encounter hazards
Position Type/Expected Hours of Work
Works evenings, weekends, and holidays as required.
Required Education and Experience
High school diploma or the equivalent or equivalent combination of education and experience
Preferred Education and Experience
Prior experience in service department
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
Valid Driver's License
Skills Required
- High school diploma, equivalent, or equivalent combination of education and experience
- Valid driver's license
- Ability to wear required safety and health personal protective equipment, including a respirator
- Ability to work in an automotive shop environment and perform prolonged standing, lifting, pushing, pulling, climbing, stooping, kneeling, reaching, grasping, and walking
- Ability to work evenings, weekends, and holidays as required
- Prior experience in a service department
- Knowledge of automotive systems, tools, and repair processes
- Strong communication, listening, teamwork, attention to detail, time management, and prioritization skills
- Ability to use technical reference materials and explain technical terms to nontechnical customers
What We Do
Penske Automotive Group (PAG) is an industry-leading transportation services company that operates more than 350 automotive retail and service locations. The company focuses on the sale and service of vehicles, providing a wide network of professional automotive care. They are committed to workforce diversity and offer various career pathways in sales, management, customer service, and automotive repair and services.
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