Internal Administration Representative (Sales)
Fixed-term contract
Location - Todmorden
Work Arrangement - Hybrid (5 days onsite initially, then 3 days onsite after 3 months)
What we do at Weir
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.
Make your impact
You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.
What you’ll do
• Customer Service & Order Management: Provide proactive service to key external customers by handling inquiries, raising quotations within 24 hours, converting orders, and ensuring timely delivery. Daily tasks include answering calls, investigating quotations, processing orders, and maintaining strong orderbook management. Success means accurate, timely order processing and delighted customers.
• Collaboration & Communication: Work closely with the Supply Chain team and other departments to provide proactive progress updates and resolve customer issues efficiently. Build and maintain strong relationships with key accounts to improve customer satisfaction.
• Process Improvement & Compliance: Adhere to Weir Minerals Europe’s standard operating procedures and pricing policies. Support continuous development and adoption of new processes, guide colleagues, and contribute to global standardization efforts.
• Data & Financial Management: Maintain accurate Salesforce opportunities, improve customer master data quality, manage debtor accounts, and support billing plans including proforma invoices.
• Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world-class safety culture.
What you’ll bring
Must-haves:
• Proven experience in a customer-focused administration role with sales or internal sales skills
• Excellent communication skills, both written and verbal, with a dynamic and professional approach
• Commercial awareness with the ability to support profitability and work accurately under pressure
• Proficiency in ERP and CRM systems such as SAP and Salesforce
**Nice-to-haves:**
• Experience working in a fast-paced, challenging environment with the ability to prioritize effectively
• Strong team player with self-motivation and the ability to work independently
• Previous exposure to mining or industrial sectors
• Ability to contribute positively to a collaborative and supportive team culture
**Why join Weir?**
We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.
We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.
We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.
Benefits
• Competitive pay
• Career development and learning support
• Access to global inclusion networks
• Regional and team-specific benefits
• Sharebuilder scheme
• Wellness support for you and your family
• Collaboration with global teams
• Study support
Skills Required
- Proven experience in a customer-focused administration role with sales or internal sales skills
- Excellent communication skills, both written and verbal
- Commercial awareness and ability to work accurately under pressure
- Proficiency in ERP and CRM systems such as SAP and Salesforce
What We Do
The Weir Group is a Scottish multinational engineering company that creates innovative solutions for minerals, mining technology, and industrial markets, aiming to make operations smarter, more efficient, and sustainable.
