Job Description
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S3 Shared Service Solutions, LLC is seeking high-quality talent resulting from education and experience. S3 offers seasonal opportunities for current college students and recent graduates in many of the organization’s departments. These seasonal opportunities help support strategic business objectives. S3 has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business; they were all created with a unique cultural foundation.?
About our College Summer Program:
College students and recent graduates are an important part of what makes S3 a great place to work. You are an integral part of our team working alongside our professionals and members. You will gain valuable insight into the credit union service organization industry while being exposed to multiple lines of business over the course of your internship.
Expected learning:
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Acclimation to a professional work environment and attain real-world business experience
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Exposure to an operational service organization and related tools/programs to support professional development
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Mentorship from a high-performance team
Opportunities may exist in the following business areas:
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Consumer Lending
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Customer Service/Support (Contact Center)
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Default Management
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Deposit Operations
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First Mortgage Lending
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Home Equity
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Real Estate Servicing
Qualifications:
To qualify, individuals must demonstrate excellent academic performance in their undergraduate program, sound business acumen, leadership potential, strong work and personal ethics and a team orientation. Superior communication and excellent quantitative skills are also required.
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Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.
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Engages with customers or clients and provides service and/or sales.
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Provides suggestions to management for improving customer service and internal processes.
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Learns and becomes proficient on internal software systems.
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Assists in creating department-specific reporting.
Experience Required:?
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Strong analytical and writing skills.
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Strong interpersonal and communication skills.
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Detail-oriented and self-motivated.
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Ability to interact with internal and external clients professionally in a fast paced, high-energy environment.
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Ability to be an independent worker with a team player attitude.
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Confidentiality at all times.
Education:?
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Actively enrolled in a college/university or a recent graduate.
Computer Skills:
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Intermediate working knowledge of MS Office Suite.
Skills Required
- Actively enrolled in a college or university or a recent graduate
- Excellent academic performance in an undergraduate program
- Strong business acumen
- Leadership potential
- Strong work and personal ethics
- Team orientation
- Superior communication skills
- Excellent quantitative skills
- Strong analytical and writing skills
- Strong interpersonal and communication skills
- Detail-oriented and self-motivated
- Ability to interact professionally with internal and external clients in a fast-paced environment
- Ability to work independently and as part of a team
- Ability to maintain confidentiality
- Intermediate working knowledge of Microsoft Office Suite
What We Do
S3 – Shared Service Solutions, LLC is a collaborative Credit Union Service Organization (CUSO) that provides technology-forward operational support and industry best practices to partner credit unions. Its expertise includes scalable call center operations and member-service assistance, such as account balances, cleared checks, deposits, withdrawals, advances, statements, and password resets. S3’s mission is to help credit unions deliver exceptional member experiences that build loyalty and trust.
