Purpose/Summary:
The position requires ensuring proper and timely Order Management, Modifications and error handling. Require the person to ensure Customer Billing \ Invoicing is done timely and accurately. This position requires constant coordination with Operations and other Finance Team and hence the candidate needs to be good in verbal as well as written communication skills.
Key Responsibilities:
- Service Delivery :
- Ensure timely and qualitative creation of Sales & Purchase orders.
- Ensure timely and qualitative Customer Invoicing.
- Ensure all Contract & Prices are in place & timely updated.
- Understand the business model of the correlation SO & PO, ensuring timely recognition of the Revenue & Cost.
- Identify & apply corrective actions on system interface & conduct necessary reconciliations.
- Maintain Volume trackers and adhere \ sustain established control mechanisms.
- Meet adhoc customer requirements \ exceptions and ensure that the requirements are fulfilled with a sense of urgency.
- Ensure Standard Operating Procedures (SOP) and SLA's are prepared and maintained for all processes handled in the GSC and necessary amendments are done.
- Take ownership in building & maintaining Visual management Systems as per Process Excellence standards.
- Take ownership, track and monitor and achieve KPI's related to the process.
- Implement Kaizens, Cost Saving \ Value Addition Projects identified.
- Ensure best practice is shared within teams in the GSC.
- Have monthly one to one discussions with supervisor on performance review and development.
- Stakeholder communication:
- Participate and take necessary call \ discussions with Business Partners along with supervisor.
- Timely & professional interaction with Business Partners \ Stakeholders
- Interact & Co-ordinate with other teams within GSC to achieve the business & organisational goals
- Others:
- Adherence to shift scheduling, leave planning, over time, back-up planning and comply with staff policies.
- Ensure that all major risks are identified, documented and appropriately dealt with.
- Actively participate in relevant business contingency testing. Support other GSC’s during contingency procedures.
- Strict adherence to APM-M Group culture, values and reputation and ensure compliance with APM-M Group and CB policies.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
Skills Required
- Strong verbal and written communication skills
- Ability to coordinate with Operations, Finance, business partners, stakeholders, and GSC teams
- Ability to manage orders, invoicing, contract and pricing updates, reconciliations, and process controls accurately and timely
- Ability to adhere to shift scheduling, leave planning, overtime, backup planning, and staff policies
A.P. Moller - Maersk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about A.P. Moller - Maersk and has not been reviewed or approved by A.P. Moller - Maersk.
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Healthcare Strength — Company materials and job postings consistently highlight comprehensive medical, dental, and vision coverage, with U.S. transparency-in-coverage links indicating established group plans. These benefits are framed as part of a global rewards approach that aims for a consistent experience across markets.
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Retirement Support — U.S. roles commonly include a 401(k) with company match, reflected across multiple current postings. Disclosures also describe retirement savings as a core element of the company’s global benefits framework.
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Parental & Family Support — A global minimum of 18 weeks of fully paid maternity leave signals a strong baseline for family benefits. Guidance encourages candidates to clarify local parental provisions, reflecting structured policy with country-specific application.
A.P. Moller - Maersk Insights
What We Do
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.
