Intern, IT Operations Support

Posted 6 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Internship
Gaming • Retail • Travel • Hospitality
The Role
Support IT operations by handling incident tickets, imaging and configuring Windows laptops/desktops with SCCM, installing software and patches, deploying and troubleshooting PC hardware and peripherals, performing diagnostics, reporting ticket updates to team lead, and working varied shifts including nights and weekends. Must be a full-time student and the internship must contribute to graduation requirements.
Summary Generated by Built In

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

  • Daily incident/service request ticket handling via company ticketing system

  • Imaging of laptop/desktop via company standard tools such as SCCM

  • Software installation via company standard tool such as SCCM

  • Perform windows patches via company standard tool such as SCCM

  • Responsible for the installation of computer hardware and peripheral components such as monitors, keyboard, printers, scanners and other client devices on user's premises

  • Investigate and research solutions for PC hardware and software problems

  • Adhere to attendance guidelines of the job and to departmental and company policies

  • Perform PC hardware and software troubleshooting

  • Handle physical deployment for hardware such as monitor/laptop/desktops/printers/mobile devices

  • Report to team lead on daily ticket updates

  • Any other tasks or works as and when requested & assigned by the Company

Job Requirements

Education & Certification

  • Applicant must be a full-time matriculated student.

  • Internship should contribute to school graduation requirements

Experience

  • Experience in the use of diagnostic programs and tools

Other Prerequisites

  • Willing to work various shifts, including mornings, afternoons, and overnight, as well as on weekends and public holidays

  • Good customer service and communication skills

  • Well-presented and professional in appearance, as the role involves guest interaction.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Skills Required

  • Applicant must be a full-time matriculated student.
  • Internship should contribute to school graduation requirements.
  • Experience in the use of diagnostic programs and tools.
  • Willing to work various shifts including mornings, afternoons, overnight, weekends, and public holidays.
  • Good customer service and communication skills.
  • Well-presented and professional appearance for guest interaction.
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The Company
12,000 Employees
Year Founded: 2005

What We Do

Marina Bay Sands Pte. Ltd. is a leading integrated resort in Singapore combining luxury hotels, convention and exhibition facilities, a casino, dining, retail and entertainment venues. It operates three hotel towers topped by a skypark and offers extensive MICE (meetings, incentives, conferences, exhibitions) services, retail and attractions across the region and is a globally recognized brand.

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