Intern, End User Computing Help Desk Specialist IT

Reposted 2 Days Ago
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Hazelwood, MO, USA
In-Office
Internship
Healthtech • Pharmaceutical • Telehealth
The Role
The intern provides first-level IT support, troubleshoots hardware and software issues, assists with setup and documentation, and manages support tickets.
Summary Generated by Built In

Why Us?

At Par Health, we believe great healthcare is built on getting the essentials right. We’re looking for passionate, talented individuals who share our commitment to improving lives. With 4,000+ team members worldwide, we lead with pride and purpose—prioritizing quality and safety while fostering a culture of continuous improvement, accountability, and teamwork. Elevating the Essentials isn’t just our tagline, it’s the higher standard we live by every day.

Job Description Summary

The Program
Par Health offers an 11-week internship program designed to provide an immersive experience in the pharmaceutical industry. As a Par Health Intern, you’ll have the chance to contribute to meaningful projects that align with your field of study. This program allows you to apply classroom knowledge in a real-world corporate setting while building valuable connections through networking opportunities across the organization.
SUMMARY OF POSITION:
The End User Computing Help Desk IT Intern is a technical position in the Information Technology department. This position provides first-level technical support, troubleshooting user issues with hardware, software, and networks. This position will also assist with setting up new equipment, migrating users, documenting problems and assisting other IT staff. Additional tasks will include answering tickets, installing software, resolving printer and access problems.

Job Description

ESSENTIAL FUNCTIONS:

  • Respond to IT requests via phone, email or in-person; trouble shoot technical issues (e.g. log in problems connectivity.  
  • Assist with computer setup, installation, configuration and maintenance (e.g. updates, patches)
  • Document, track, and prioritize support tickets, escalating more complex issues to senior technicians.
  • Help deploy new devices (laptops, mobile devices) and manage inventory
  • Provide basic guidance and training to users on IT systems.
  • Contribute to the knowledge base with solutions and common issues.
  • Other duties as assigned by leader.

MINIMUM REQUIREMENTS:

Education:

Currently pursuing a Bachelors Degree in Computer Science, Information Systems, Cybersecurity, Business etc.
 

Skills/Competencies:

  • Technical Proficiency – Basic understanding of computers and mobile devices
  • Analytical Abilities - Problem-solving skills including working collaboratively with others
  • Customer Service-Orientation
  • Communication skills - Clear verbal & written communication skills

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

EEO Statement:

We comply with all applicable federal, state, and local laws prohibiting discrimination and harassment, and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information, or any other classification protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Top Skills

Computers
Mobile Devices
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The Company
Montreal, Quebec
1,722 Employees
Year Founded: 1997

What We Do

At Endo, our far-reaching vision is simple: to help everyone we serve live their best life. As a specialty pharmaceutical company, we’re motivated by a strong sense of purpose to find better ways to meet unique medical needs. Our global team of passionate employees understands the importance of their work. We’re dedicated to supporting one another as we connect with communities and foster partnerships that elevate quality-of-life and bring the best treatments forward. Our uncompromising commitment results in the delivery of life-enhancing therapies. From intelligent product selection to commercialization, we strive to make a meaningful, tangible impact to help everyone live their best life. Endo has global headquarters in Malvern, Pennsylvania. Community Guidelines: 1. Be respectful. Everyone who visits our page should feel comfortable and respected. 2. If we see a comment that violates anything in the following list, it may be removed. • Comments that use profanity; personally attack or bully another individual; or are off-topic, misleading, factually inaccurate, political, spam, defamatory, discriminatory or promotional. • Comments that are excessively repetitive and/or disruptive to the community. • Comments that promote illegal activity, use copyrights or trademarks or are related to an ongoing legal matter. • Comments that appear to be medical advice. We reserve the right to remove a reply for any reason at any time. 3. Adverse Event Reporting: If we see a post about an adverse event, an Endo representative will need to contact you to find out more information to comply with regulatory guidelines. If you experience a side effect while using an Endo product, please consult your physician or pharmacist immediately. You may also report to the FDA at fda.gov/medwatch or 800-FDA-1088. Replies from other users do not necessarily reflect the views of Endo. We do not endorse content added by other users.

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