The Role
Support end users alongside the Client Success Manager for a SaaS web platform and app. Provide phone and web support in English and Spanish (or German), assist clients with daily sales activities, learn the product, analyze data in Excel, and participate in project-based tasks while receiving training and certification opportunities.
Summary Generated by Built In
JOIN OUR TEAM IN BARCELONA
We are a modern and a young and upcoming company with headquarter in Barcelona. Since our foundation, we are constantly growing in experience, clients and team members. Currently, our staff operates in the fields of programming, marketing and customer support.
The international team consists of ten members which makes interpersonal communication very easy and working together fun and effective. We are characterized by a young and dynamic team and by diversity coming from five different countries across Europe: Germany, Spain, Hungary, Peru and Poland.
Tasks
Together with the Client Success Manager you will be the direct contact person of our end users to assist them in their daily sales business. You will be trained to operate in the complex field of our SaaS solution and gain a deep understanding to navigate youself through our web platform and app. You provide phone and web support in English and Spanish, learn about our clients’ concerns and enjoy finding individual solutions.
Requirements
You would be a good fit if…
* You are studying an economic subject, preferably with a focus on marketing, sales or data science.
* You have already gained some professional experience in the field of marketing, sales or data management.
* You enjoy project-based work, do not shy away from excel spreadsheets and like to work in small and enthusiastic teams.
* You have an excellent command of English (both written and oral) and fery good knowledge of Spanish or German.
Benefits
Free Training
We offer you further training opportunities. After successful completion of a course, you will receive a certificate.
We look forward to your application if you are enrolled at university during the full period of the internship and have successfully completed at least two years of your bachelor’s degree or already started your master's degree. Please attach a motivation letter with your availability, your CV, enrolment certificate and, if applicable for your home country, a valid work and residence permit.
We are a modern and a young and upcoming company with headquarter in Barcelona. Since our foundation, we are constantly growing in experience, clients and team members. Currently, our staff operates in the fields of programming, marketing and customer support.
The international team consists of ten members which makes interpersonal communication very easy and working together fun and effective. We are characterized by a young and dynamic team and by diversity coming from five different countries across Europe: Germany, Spain, Hungary, Peru and Poland.
Tasks
Together with the Client Success Manager you will be the direct contact person of our end users to assist them in their daily sales business. You will be trained to operate in the complex field of our SaaS solution and gain a deep understanding to navigate youself through our web platform and app. You provide phone and web support in English and Spanish, learn about our clients’ concerns and enjoy finding individual solutions.
Requirements
You would be a good fit if…
* You are studying an economic subject, preferably with a focus on marketing, sales or data science.
* You have already gained some professional experience in the field of marketing, sales or data management.
* You enjoy project-based work, do not shy away from excel spreadsheets and like to work in small and enthusiastic teams.
* You have an excellent command of English (both written and oral) and fery good knowledge of Spanish or German.
Benefits
Free Training
We offer you further training opportunities. After successful completion of a course, you will receive a certificate.
We look forward to your application if you are enrolled at university during the full period of the internship and have successfully completed at least two years of your bachelor’s degree or already started your master's degree. Please attach a motivation letter with your availability, your CV, enrolment certificate and, if applicable for your home country, a valid work and residence permit.
Skills Required
- Enrolled at university for the full period of the internship
- Successfully completed at least two years of a bachelor's degree or started a master's degree
- Studying an economic subject (preferably marketing, sales or data science)
- Some professional experience in marketing, sales or data management
- Comfort with project-based work and Excel spreadsheets
- Excellent written and oral English
- Very good knowledge of Spanish or German
- Motivation letter, CV, and enrolment certificate to be attached
- Valid work and residence permit if applicable
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The Company
What We Do
Market Control is an internationally active software company specializing in digitally mapping market environments as digital twins. They provide app and web applications for data collection, management, and analysis, featuring AI-driven tools like Route-Optimizer and Shelf-Intelligence. Based in Spain and Germany, they help European clients optimize sales processes, track performance, and manage market data through highly adaptable solutions.
