Intern, Continuous Improvement (LCS)

Posted 14 Days Ago
Be an Early Applicant
2 Locations
In-Office
Internship
Hardware • Software
The Role
Supports continuous improvement within Lifecycle Services by maintaining managed and support services contract lists, updating business partner access records, documenting work instructions, tracking expired contracts for cost and resource savings, and reviewing statements of work and proposals against contract entitlements. The role develops engineering, analytical, process improvement, and customer service skills while supporting global service teams.
Summary Generated by Built In

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Internships within Lifecycle Services (LCS) provide unique opportunities to develop your engineering, analytical, and customer centric skills.

As a Continuous Improvement Intern you will...

  • Create the Monthly Managed & Support Services (MMS) Contract List – referenced by Infrastructure Support & Maintenance (ISM), Cyber Professional Service (CPS), Customer Support & Maintenance (CSM) and Portfolio (close to 200 people)
  • Perform Monthly Business Partner ID List updates – drives customer access to the support line Globally and serves all Managed Support Services customers
  • Help create and publish work Instructions for the team. (Best practices and unwritten knowledge)
  • Track 30-60-90-day expired contracts to create cost and resource savings
  • Statement of Work / Proposal Review for alignment with contract entitlements to ensure we are only servicing what is in the contract.

The Essentials - You Will Have:

  • Active enrollment in a four year or advanced degree program at an accredited university
  • Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future
The Preferred - You Might Also Have:
  • Pursuing a 4 year degree in engineering at an accredited university
  • Met us through an event or interned with us in the past
  • A cumulative GPA of 3.0 on a 4.0 scale
  • Demonstrated desire to deliver high-quality customer service
  • Possess a valid U.S. driver's license
  • Demonstrated experience approaching challenges with innovative solutions
  • A willingness to relocate
What We Offer Interns:
  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Holidays
  • To learn more about our benefits package, please visit www.raquickfind.com

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-Onsite #LI-DNI #LI-LH1

We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Skills Required

  • Active enrollment in a four-year or advanced degree program at an accredited university
  • Legal authorization to work in the United States without employment visa sponsorship, now or in the future
  • Pursuing a four-year engineering degree at an accredited university
  • Cumulative GPA of 3.0 on a 4.0 scale
  • Demonstrated desire to deliver high-quality customer service
  • Valid U.S. driver's license
  • Experience approaching challenges with innovative solutions
  • Willingness to relocate

Rockwell Automation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rockwell Automation and has not been reviewed or approved by Rockwell Automation.

  • Healthcare Strength Healthcare coverage is described as comprehensive, spanning medical, dental, vision, mental‑health support, disability and life insurance, and wellness resources. Multiple plan choices and supportive programs contribute to the package feeling well‑rounded.
  • Retirement Support Retirement benefits include a 401(k)/Retirement Savings Plan with employer matching that is positioned as a meaningful part of total compensation. These offerings reinforce longer‑term financial security as a core strength.
  • Parental & Family Support Paid parental leave was expanded and a paid caregiver leave was added, indicating clear support for family needs. These policies are complemented by flexibility signals and dedicated paid volunteer time.

Rockwell Automation Insights

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The Company
HQ: Milwaukee, WI
22,000 Employees
Year Founded: 1903

What We Do

At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.

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