Intern, Community Management (Consumer)

Posted 4 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
17-17 Hourly
Internship
Agency • Digital Media
The Role
This internship focuses on community management, content creation, event support, client communication, and analytics tracking for consumer campaigns.
Summary Generated by Built In

Who We Are:

At M Booth, we produce award-winning, culturally-resonant, and buzz-worthy campaigns that move key audiences to action. 

We are relentlessly passionate about our clients and their business, whether that means developing scrappy campaigns and content that breaks through, maximizing earned to reach key audiences, leading in digital innovation, or unleashing insights that unlock ideas that win in the marketplace. And we have a bold belief that our work can and should contribute to an equitable world.

Our agency was born 40 years ago with entrepreneurial roots, a people-first culture, and a passion for creativity and innovation. As we look to the future we believe Only the Bold will make a lasting impact and change. From culture to creative, in today’s world BOLD moves everything we do.

This is an exciting opportunity to learn from industry leaders, experience *inspiring* agency life, and work on real projects for our INCREDIBLE clients. We are looking for a Community Management Intern to join our Consumer practice group!

What you can expect as a M Booth Intern:

You will collaborate on team brainstorms, media and influencer outreach, and event coordination. This is a great opportunity for an aspiring entry-level candidate to grow with hands-on client work.

We also want our interns to work together. You will have the opportunity to collaborate on a summer internship project that you will present to the M Booth leadership team (and possibly a client!) at the end of the program!

Key Responsibilities (this varies depending on what team you’re assigned to):

Coordination & Team Support

  • Drive Process: Schedule internal and client calls, set agendas, and circulate recaps that keep everyone aligned.
  • Manage Assets: Maintain client folders, databases, and brand assets to ensure the team has what it needs for publishing and creative execution.
  • Stay Ahead: Anticipate team needs, ask smart questions, and keep trackers updated to log community engagements and flag opportunities.
  • Support Logistics: Assist with event logistics and digital mailers, including occasional on-site support at live events (roughly once per quarter).

Community Management & Content

  • Voice the Brand: Start to own some daily community management for our Brands across TikTok and Instagram, finding the right places to engage and responding in the established brand voice, with guidance from your team.
  • Move Fast: Draft and post comments aligned with brand protocols; flag potential issues before they escalate.
  • Bring Ideas: Translate trends, tone shifts, and cultural moments into actionable content ideas; develop light, timely content when speed matters.

Measurement & Reporting

  • Track in Real Time: Manage earned social coverage and engagement trackers on an ongoing basis.
  • Support Analytics: Partner with the Analytics team on reporting for influencer campaigns, social content, and real-time moments.
  • Know the Platforms: Surface trend-informed recommendations and stay current on pop culture and the digital landscape.

Client & Team Collaboration

  • Show Up for Clients: Join client meetings to share pulse checks and handle proactive email communication for your workstreams.
  • Communicate Clearly: Keep teammates informed on project status and capacity, and bring a solutions-first attitude to the team.

Operational Details:

  • Hours: 35 hours/week
  • Compensation: $17/hour

Location: Remote or in the New York office

Our Flexible Work Policy: 

We believe that our best work happens in a hybrid working environment. If you are in the NYC (or commutable surrounding distance) hub we want to see you in person 2 days a week. That could mean in our office, in our client's office, on the road with them or attending an industry event. 

For those outside the NYC hub, you will be asked to be in person too. Examples of this may include client meetings, events or team meetings. There will also be in person opportunities for you to connect with others who live in your hub to collaborate and work together.

M Booth & Associates is an equal opportunity employer. All candidates will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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The Company
HQ: New York, New York
357 Employees
Year Founded: 1984

What We Do

Our agency was born 40 years ago with entrepreneurial roots, a people first culture, and a passion for creativity and innovation. As we look to the future we believe Only the Bold will make lasting impact and change. From culture to creative, today bold moves everything we do. M Booth is a creative agency that produces award-winning, culturally-competent campaigns that change perceptions of key stakeholders and behaviors of consumers. We are relentlessly passionate about our clients and their business, whether that means leading in digital innovation, developing breakthrough campaigns and content, reaching more people through earned, or unleashing insights that unlock ideas that win in the marketplace. We have a #makeshifthappen mindset and believe our work can and should contribute to an equitable world. The industry has noticed. We have been awarded PRovoke Creative Agency of the year 2023, A Campaign Best Agency 2023, and a Best Place to Work year after year from AdWeek, PRWeek and PRovoke.

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