Intermediate Full Stack (Web) Support Developer

Posted 3 Days Ago
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Auckland, NZL
Hybrid
Entry level
Marketing Tech
The Role
Fix software bugs, develop full-stack web features, write functional, unit, and end-to-end tests, support QA, prepare technical documentation, and release changes through production. The role includes breaking features into work items, participating in project kickoffs, communicating progress to Customer Success and project stakeholders, demonstrating completed work, maintaining software quality standards, and supporting less experienced developers.
Summary Generated by Built In

Bug fixing 

Analyse reported software bugs to identify where the issue(s) is, seeking assistance where necessary from Senior Developers or other technical experts. 

Communicate back to the Support team in Customer Success on progress of bug fixing, including timeframes, roadblocks and delays. 

Make the necessary code changes including writing/updating tests, test them and submit a pull request for the code to be peer reviewed. 

Support the QA team to test the changes and follow due process to release the change to the necessary environments including production/GA. 

New features 

Participate in and contribute to kick-off meetings for assigned new feature projects. 

Analyse the components of the agreed features and create the appropriate work items. Work items include epics, features, user stories and tasks. The length of the work item determines which type it is. A user story, for instance,  is a scenario that the user is likely to face and the journey they will take through Harmoni to get to their desired outcome. A user story is meant to take 2-4 days of development time. 

Identify the individual tasks in each user story. A taks is not meant to take more than one day of development time. 

Write code that matches the user stories; looping through trouble-shooting and code adjustments until confident that the code is ready to be tested. 

Testing support 

Develop code for functional, unit and end-to-end tests to ensure the feature code or bug fix code delivers the agreed user outcomes 

Work closely with Testers to complete testing, looping through trouble-shooting until the code is ready for final review. 

Release support 

Following the final review, lead a demonstration of the user-side of the new code. 

Loop through any adjustments, via the analysis, code-writing and testing tasks. 

Complete any technical documentation.  

Follow due process to release the change to the necessary environments including production/GA. 

General 

Ensure adherance to the software quality standards and principles agreed by the team and the wider PDG. 

Provide continuous feedback about progress to others involved in each project. 

Any other tasks as assigned by the Development Lead. 

May provide support to less experienced developers within their areas of expertise 

Compliance 

Adhere to internal policies and procedures and demonstrating ethical behaviour. 

About UsIpsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! About the TeamSince 1990, at Infotools we have led the way in bringing complex market research data to life. Our powerful cloud software, Harmoni, enables fast and exhaustive data exploration and allows market research professionals to discover and present insights in dynamic and interactive formats. As well as servicing our own clients, more and more Ipsos clients are joining us, and our software is becoming widely used within Ipsos around the world.

Ipsos Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ipsos and has not been reviewed or approved by Ipsos.

  • Leave & Time Off Breadth — Time-off policies include generous vacation allowances, paid sick time, volunteer days, Summer Fridays, and an extra birthday day in some regions. Allowances in some markets increase with tenure and include options to buy or sell holiday time.
  • Healthcare Strength — Health coverage spans multiple medical plans, dental and vision care, an Employee Assistance Program, and employer-funded income protection and life assurance in certain regions. Private medical coverage is offered for some levels, alongside mental health support resources.
  • Parental & Family Support — Paid parental leave is available across regions, with multi-month options and equal maternity and paternity leave in the UK. Flexible working approaches and family-friendly policies are emphasized.

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The Company
HQ: Paris
14,000 Employees
Year Founded: 1975

What We Do

In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do. So that our clients can act faster, smarter and bolder. Ultimately, success comes down to a simple truth: YOU ACT BETTER WHEN YOU ARE SURE First listed on the Paris Stock Exchange: July 1, 1999 Total revenues in 2019: 2,003.3 million euros

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