Contract: Initial 3–6 months
Start: ASAP
Level: Head of Engineering / Engineering Director
Hybrid: 3 days a week onsite in Paddington
The RoleWe are looking for a senior engineering leader to provide technical and delivery oversight across two key areas: Contact Centre Transformation and Personalisation.
This is an interim cover role for a few months, focused on providing stability, supporting the engineering teams and two new Engineering Managers, maintaining delivery momentum, and ensuring a smooth handover to the permanent replacement.
There is no line management responsibility.
RequirementsKey Responsibilities
- Provide senior technical leadership across Contact Centre Transformation and Personalisation.
- Quickly understand the technology landscape, programmes, teams, suppliers and key risks.
- Provide technical oversight across a complex, third-party and partner-led delivery environment.
- Support two new Engineering Managers, providing senior-level guidance and air cover.
- Maintain delivery momentum, resolve technical blockers and manage dependencies.
- Ensure technical decisions and engineering direction remain aligned to business and customer objectives.
- Work closely with product, architecture, delivery and external partners.
- Prepare a clear and effective handover for the permanent engineering leader.
- Head of Engineering / Engineering Director-level experience.
- Strong track record leading engineering in complex digital environments.
- Able to get up to speed quickly and operate effectively in an interim capacity.
- Strong technical judgement and stakeholder management skills.
- Comfortable working across internal teams, third parties and large delivery partners.
- Pragmatic, confident and delivery-focused.
- Experience in large-scale retail or similarly complex customer environments would be advantageous.
Benefits
- Competitive Rates
- Flexible working arrangements
- Opportunities for professional development and career advancement within a global company
- A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued
- The chance to work on cutting-edge projects that are transforming the industry
- Most of all you get to work with a bunch of great people, where the whole team owns the project together in a politics-free environment. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. Freedom and Responsibility go hand in hand, and we value commitment, feedback, and empathy.
Skills Required
- Head of Engineering or Engineering Director-level experience
- Strong track record leading engineering in complex digital environments
- Ability to get up to speed quickly and operate effectively in an interim capacity
- Strong technical judgment and stakeholder management skills
- Experience working across internal teams, third parties, and large delivery partners
- Pragmatic, confident, and delivery-focused approach
- Experience in large-scale retail or similarly complex customer environments
Mindera Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mindera and has not been reviewed or approved by Mindera.
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Healthcare Strength — Company materials highlight health insurance, medical assistance, and wellbeing programs across locations, with the UK explicitly offering private medical including mental‑health, optical, and dental coverage. Country pages position healthcare as a core element of the package.
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Leave & Time Off Breadth — Paid time off, sick leave, and flexible vacation policies are described as standard, with some locales referencing generous or unlimited PTO. Flexible schedules and remote options further support time away when needed.
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Wellbeing & Lifestyle Benefits — Flexibility, remote/hybrid work, and wellness initiatives (e.g., mental‑health sessions and onsite activities) are emphasized as part of the employee experience. Cultural perks such as team gatherings and trips add lifestyle value.
Mindera Insights
What We Do
At Mindera we craft software with people we love. Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera. You get to work with a bunch of great people, where the whole team owns the project together. Our culture reflects our lean and self-organization attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. We partner with our clients, to understand their product and deliver high performance, resilient and scalable software systems that create an impact in their users and businesses across the world Our offices are located in: Portugal | UK | USA | India | Romania | Brazil
