About Redcare Pharmacy
As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.
Job DescriptionAbout the Role
The Associate Director IT Governance leads the Governance function, ensuring transparent, data-driven steering of the IT portfolio, financials, and performance across all domains and functions. The role owns the Governance operating model across Portfolio Management, Performance & Insights, and Financials & Analytics, providing consistent standards and structures for effective IT investment and delivery decisions. Leading a team of 10, the role ensures reliable performance insights, effective governance cycles, and continuous improvement of governance maturity. Success is reflected in transparent and evidence-based decision-making, consistent governance adoption, and reliable portfolio, financial, and operational performance insights.
About Your Tasks
- Design, own, and continuously improve the Governance operating model across Portfolio Management, Performance & Insights, and Financials & Analytics, so that IT investment and delivery decisions are transparent and consistent.
- Define and maintain governance standards for portfolio steering, performance management, and financial/vendor management, so that domains and functions operate against one consistent framework.
- Establish enterprise-wide KPIs and reporting standards, so that leadership has reliable insight into portfolio, financial, and operational performance.
- Own and chair core governance forums covering demand management, OpEx/CapEx reviews, and architecture alignment, so that investment decisions are transparent and evidence-based.
- Drive standardization and automation of governance reporting, so that data quality and efficiency continuously improve.
- Monitor governance maturity and adoption across domains and functions, so that improvement opportunities are identified and acted on.
- Represent Governance in CIO Management Business Reviews, so that leadership has a consolidated view of portfolio, performance, and financial health.
About Stakeholders
- CIO and senior IT leadership: provide consolidated portfolio, performance, and financial insights to support transparent and evidence-based decision-making.
- C-level and board-level stakeholders: align on relevant governance, investment, performance, and financial topics.
- IT domains and functions: establish consistent governance standards, KPIs, reporting, and governance cycles across the organization.
- Architecture stakeholders: coordinate architecture alignment within the wider Governance operating model.
- Governance team: lead and align Portfolio Management, Performance & Insights, and Financials & Analytics.
Qualifications
About You
- Master's degree in Business Administration, IT Management, or related field.
- Minimum 8 years of relevant experience in IT governance, portfolio management, or financial management, including leadership experience.
- Proven track record of running structured governance cycles in a matrixed organization.
Technical Skills and Competencies
- Strong understanding of IT governance, operating models, and organizational design, with experience applying established frameworks (e.g., COBIT, ITIL) where appropriate.
- Experience designing and implementing strategic planning, portfolio management, and performance management capabilities, using approaches such as OKRs, OGSM, or comparable methodologies.
- Understanding of agile operating models and portfolio governance, with experience in environments applying frameworks such as SAFe or similar.
- Proven ability to design automation-first governance capabilities, embedding governance into processes, workflows, and digital products rather than relying on manual controls.
About Your Benefits
In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:
- Sports: Stay healthy. Profit from a membership (M) package at Urban Sports Club, so that you can take advantage of a huge variety of sport offers.
- Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.
- Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
- Mobility: We provide our employees with a fully costed Deutschland Ticket which can be used at any time. Click here to learn more.
- Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.
Skills Required
- Master's degree in Business Administration, IT Management, or a related field
- At least 8 years of relevant experience in IT governance, portfolio management, or financial management
- Leadership experience
- Experience running structured governance cycles in a matrixed organization
- Strong understanding of IT governance, operating models, and organizational design
- Experience applying governance frameworks such as COBIT or ITIL
- Experience designing and implementing strategic planning, portfolio management, and performance management capabilities
- Experience with OKRs, OGSM, or comparable methodologies
- Understanding of agile operating models and portfolio governance
- Experience with SAFe or similar frameworks
- Ability to design automation-first governance capabilities
What We Do
As Redcare Pharmacy - formerly known as Shop Apotheke Europe - we put care at the heart of everything we do, guiding people through their health to help turn bad days into better ones. We are Europe’s people-first pharmacy. Start your #Redcareer now! Let's grow together. We are an international company that is currently active in seven countries in Europe and is growing rapidly. Our headquarters as well as on of our distribution centre are located in Sevenum in the Netherlands near the German border. Our other distribution centre is in Milan, Italy. In total, we have locations in Cologne, Berlin, Munich, Tongeren, Warsaw, Milan, Lille and Eindhoven. We are always looking for new colleagues - people who not only get involved in our international team, but who want to actively take on responsibility and who want to grow together with us as a strong partner
