UK-wide, Remote
About the Role
As part of our Professional Services team, you will collaborate with multidisciplinary colleagues to design intuitive, accessible, and user-centred interactions for digital services. You will help transform complex processes into simple, effective user journeys that meet both organisational goals and user needs. Your work will play a key role in shaping high-quality digital experiences.
ResponsibilitiesDesign end-to-end user journeys and interactions that are clear, accessible, and simple to use.
Work closely with user researchers, service designers, content designers, and developers to create seamless service experiences.
Produce interaction design artefacts such as user flows, wireframes, prototypes, and interface patterns.
Use evidence from user research, analytics, and accessibility standards to inform and iterate design decisions.
Contribute to design patterns and maintain consistency across services and products.
Conduct design reviews and participate in critiques to improve the quality and effectiveness of design work.
Ensure all interactions support accessibility requirements, inclusive design principles, and recognised standards.
Advocate for user-centred design approaches throughout the project lifecycle.
Demonstrable experience designing interactions for digital products or services, ideally within public-sector or user-centred environments.
Strong understanding of user-centred design principles and agile delivery practices.
Proficiency in creating wireframes, prototypes, and interaction flows using industry-standard tools.
Ability to interpret user research findings and turn insights into actionable design improvements.
Familiarity with design systems and pattern libraries, with experience applying them effectively.
Strong communication skills, able to explain design decisions clearly to stakeholders and team members.
Comfortable collaborating within multidisciplinary teams and working iteratively.
Olive Jar Digital is one of the UK’s fastest growing, award-winning digital consultancies, championing managed digital delivery services and the provision of expert talent to enhance our client’s teams, satisfying their user needs. We have client in both the public and private sector industries, including local government, NHS and other private sector organisations.
Top Skills
What We Do
Olive Jar Digital has extensive experience in building highly secure, resilient, highly available and scalable websites. We focus on user experience and only build what the end user needs and understands. We deliver our projects using the Agile methodology, in particular Scrum and Kanban. This enables us to deliver on time, on budget and focus on priorities that could shift at any moment.
The consultants we engage are either people that we have worked with over the years, have been recommended based on their performance, or have been interviewed and tested by us first. With Olive Jar you get a professional, honest service where we look to build a relationship with you and support you over the years to come.
We believe that in order to track the quality of performance effectively, our delivery team, the end client, and our account management team need to buy into a Continual Service Feedback and Improvement ethos.
The resources we can provide include:
• Full Agile Teams
• Delivery Managers
• Business Analysts
• Technical Architects
• Scrum Masters
• User Experience Designers
• Visual Designer
• User Researchers
• Developers / Developers in Test
• Testers
Specialties:
IT Consultancy, Software Support, Software Development, Website Design, Agile Delivery, Continuous Delivery
