Inter Program Quality Monitor

Posted 4 Days Ago
Be an Early Applicant
90501, Torrance, CA, USA
In-Office
25-28 Hourly
Senior level
Kids + Family
The Role
Oversee after-school program quality across multiple school sites, supporting Site Coordinators and managing administration, enrollment, attendance, finances, compliance, marketing, curriculum, and stakeholder relationships. Supervise, train, and coach staff; review lesson plans; facilitate activities; track quality metrics; and ensure programs meet California Expanded Learning Quality Standards, attendance goals, and student engagement objectives.
Summary Generated by Built In

A Program Quality Monitor will assist in overseeing multiple schools or moving from site to site to provide support to Site Coordinators, when absent or on leave. While Program Quality Monitor is on site, they will manage all major functions of program quality and student experience including but not limited to program design and planning, program marketing, student recruitment, attendance tracking and forecasting, staff selection, professional development, program finances, stakeholder relationships, and compliance requirements.

Essential Functions:

  • Work at various program sites to provide leadership and support in all program functions; report to work site location is set at the discretion of the Supervisor
  • Manage administrative responsibilities including but not limited to acquiring supplies used for the after-school program, review, and complete program compliance paperwork, monitor enrollment and student rosters, process timesheets, enter attendance in data systems, update budget trackers, and other assigned administrative duties
  • Manage program quality metrics, including but not limited to conducting staff performance evaluations, implement student recruitment and student retention strategies, survey students for programming interests, meet student program attendance goals, monitor age appropriate curriculum development and facilitation, and stakeholder relationship management
  • Ensure program is aligned with school day objectives and follows California Expanded Learning Quality Standards
  • Lead and coordinate creative program marketing and recruitment efforts via advertisement campaigns that are visible on campus and appropriately showcase program offerings
  • Be the primary point of contact for program logistics pertaining to their school site and maintain strong stakeholder relationships with parents, teachers, administration, students and staff
  • Create communication and marketing materials -- Monthly calendars, newsletters, parent boards, info corners, program memos, principal updates
  • Manage email account and online calendar for after school program site
  • Supervise, train, and coach staff members on best practices for activity facilitation and student engagement
  • Review and provide feedback on lesson plans created by staff; supervise all activities that occur during after school program; facilitate activities as needed
  • Demonstrate leadership and a commitment to educating and empowering youth to reach their fullest potential
  • Coordinate a safe, engaging, and collaborative program for the number of students the program is required to service; meet year end attendance goals according to program requirements
  • Have extensive knowledge of age appropriate classroom and behavior management skills and age appropriate activity and curriculum planning
  • Provides training and development to employees, during introductory employment period and ongoing at routine staff development meetings, Leaders in Training Program, and during site reviews

Required Knowledge, Skills, and Abilities:

  • 5 years of after school programming operations in a school setting or youth recreational facility and administration skills, preferred
  • 3 years in a supervisory role, leading a team of staff, preferred
  • Previous experience working in and adapting to a rapidly changing environment
  • Tech savvy and proficient in with Microsoft Office, Google Docs, and data entry systems
  • Previous collaborating with multiple stakeholders – parents, students, staff, administrators
  • Strong, clear written and verbal communication skills
  • Demonstrated professional attitude, approach, and commitment to integrity
  • Proven ability to solve problems, make decisions, and resolve conflicts
  • Commitment to working toward the common goal of helping to provide experiential education to underserved young people at our various programs.
Qualifications

Qualifications:

  • Availability to work set school programming hours including before school hours, after school hours, weekends, and some overnights
  • Ability to get around San Diego County Schools
  • Experience in working with ethnic and culturally diverse communities
  • Desire to work outdoors with students
  • Energetic, motivated, outgoing personalities strongly desired
  • 48+ College Units completed or Pass on Academic Proficiency Exam
  • TB Test Clearance & Live Scan Clearance (Background check)
  • Bilingual preferred
  • Current CPR Certification – adult, child and infant
  • COVID – 19 Vaccination Record 

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
  • The employee is required to stand, walk, stoop or kneel, use hands to finger, handle or feel; and reach with hands and arms for the duration of their shift; occasionally may be required to sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

arc is an Equal Opportunity Employer. 

Skills Required

  • Five years of after-school programming operations in a school setting or youth recreational facility and administrative experience
  • Three years of supervisory experience leading a team of staff
  • Experience working and adapting in a rapidly changing environment
  • Proficiency with Microsoft Office, Google Docs, and data entry systems
  • Experience collaborating with parents, students, staff, and administrators
  • Strong written and verbal communication skills
  • Professional attitude, integrity, problem-solving, decision-making, and conflict-resolution abilities
  • Availability during school programming hours, including before-school, after-school, weekend, and occasional overnight hours
  • Ability to travel among San Diego County schools
  • Experience working with ethnically and culturally diverse communities
  • Ability and willingness to work outdoors with students
  • At least 48 college units or a passing score on the Academic Proficiency Exam
  • TB test clearance and Live Scan background-check clearance
  • Current adult, child, and infant CPR certification
  • Bilingual ability
  • COVID-19 vaccination record
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The Company
264 Employees
Year Founded: 2001

What We Do

Arc Experience is an award-winning, nationally recognized provider of after school and experiential education programs since 2001. Based in Southern California, they create transformational learning opportunities for K-12 youth, impacting over 30,000 students by emphasizing experiential learning, life skills acquisition, and team building to help youth realize their full potential.

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