Embedded within a high-profile global technology firm, the Analyst provides first-line support for employee travel and events through real-time monitoring, traveler assistance, horizon scanning, and technical intelligence support. The role focuses on rapid triage, escalation, and clear communication during developing situations.
This role will be part of a global team providing 24/7 coverage to the client. It will be a requirement to work on holidays and weekends as determined by the team coverage schedule.
- Monitor travel-related developments impacting employees, including executives.
- Provide first-line traveller assistance and support issue resolution.
- Assist with coordination of secure transportation and vetted third-party vendors.
- Support pre-trip advisories, briefings, and traveller outreach.
- Assist with travel-related incidents and support travellers in distress.
- Support review of upcoming events and prepare situational summaries, including but not limited to geofencing, tactical intelligence, and weather intelligence.
- Conduct targeted monitoring during event windows and escalate concerns.
- Create and manage mass-notification groups for events.
- Monitor real-time alerts, assess relevance, and escalate per workflows.
- Draft concise alerts, situation updates, and rapid assessments.
- Provide on-demand support to internal intelligence teams.
Requirements
- A bachelor’s degree in history, political science, intelligence analysis, criminal justice, or a related discipline.
- 1-3 years of experience in intelligence experience or experience working in a GSOC.
- Experience working with global risk intelligence and incident response software.
- Experience with emergency mass notification systems.
- Experience with travel risk management software platforms.
- Experience working in a collaborative environment, such as government or corporate global security operations center, emergency operations center or a major urban area fusion center.
- Experience evaluating open-source information (media, social media, and unclassified government websites) to conduct incident analysis.
- Japanese or Chinese language fluency is an added bonus.
Skills Required
- Bachelor's degree in history, political science, intelligence analysis, criminal justice, or related discipline
- 1-3 years experience in intelligence analysis or working in a GSOC
- Experience with global risk intelligence and incident response software
- Experience with emergency mass notification systems
- Experience with travel risk management software platforms
- Experience working in a collaborative environment (government or corporate GSOC, emergency operations center, fusion center)
- Experience evaluating open-source information (media, social media, unclassified government websites) for incident analysis
- Willingness to work 24/7 shifts including holidays and weekends as scheduled
- Japanese or Chinese language fluency
What We Do
Control Risks exists to make our clients succeed. We are a specialist risk consultancy that helps to create secure, compliant and resilient organisations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients’ success. We provide you with the insight to focus resources and ensure you are prepared to resolve the issues and crises that occur in any ambitious global organisation. We go beyond problem-solving and give you the insight and intelligence you need to realise opportunities and grow. From the boardroom to the remotest location, we have developed an unparalleled ability to bring order to chaos and reassurance to anxiety.
.jpeg)
