Integrations Sales Development Representative

​ Job Description - Integrations Sales Development Representative

Reports To
Director of Integrated Partnerships
Summary
The Integrations Sales Development Representative will be responsible for ensuring effective sales and growth of adoption of AxisCare’s various integrated partners to our current customer base. You will be the first point of contact with incoming prospects whether that is through our website, email, phone, or internal referral. You will be responsible for the initial prospecting and qualifying of integrations sales leads. You will be working directly with the Director of Integrated Partnerships and integrations sales/marketing team to build a plan of action for immediately responding to and qualifying new inbound leads. Your main goal will be to create positive connections with current customers that will lead them to connect with one of our integrated partners. 

This person must be an ethical hard worker, have excellent listening and problem-solving skills, as well as being attentive to details. A highly engaging communication style is needed for this person to succeed, as well as attention to detail and analytical skills to be able to document and track macro and micro usage trends within our client base.
Job Duties

• Be familiar with and actively promote integrated partners and their products, including but not limited to: background screenings, legal platforms, third-party billing clearinghouses, applicant tracking systems, caregiver training platforms, caregiver rewards platforms, earned wage access and more.

• Immediately respond to incoming leads from marketing team and customer success teams. 

• Qualify incoming leads for add-on services and schedule demos with sales executive. 

• Track your own success rates and achieving goals (with the support of management and a robust tech stack).

• Track and encourage previously referred leads that have gone cold.

• Maintain accurate records of client usage in HubSpot, and potentially other platforms AxisCare currently uses (ChurnZero, ZenDesk, etc.), including sales call reports, lead information lists, and other documentation.

• Target account subsets/buckets for sales outreach purposes based on both current and potential usage

• Strategically connect clients to appropriate resources both inside AxisCare (Third-Party Billing Department, Support, Customer Success Manager, etc.) and externally (integrated partner).

• Request marketing campaigns from Director of Integrated Partnerships and Customer Communications and Marketing Manager to target client subsets.

• Connect with clients via emails, phone calls, Zoom meetings, trade shows, webinars, etc.

• Walk customers through sign-up process with integrated partners, which includes maintaining successful relationships with both our customers and our partner, to include a warm hand-off process that is a white-glove approach with our referrals.

Qualifications and Skills

• Excellent communication and persuasion skills, while remaining consultative in sales approach 

• Strong attention-to-detail and organization

• Warmth of a salesperson and thick skin of a Customer Support representative

• Strong critical thinking skills and comprehension of complex software features

• Self-starter, motivated by helping other succeed and by earning commission

Education

• Associate’s degree or equivalent experience preferred

Work Experience

• Previous relevant sales experience preferred

• Past work with a sales CRM (HubSpot) is a bonus 

Working Conditions

• Manual dexterity required to use desktop computer and peripherals

• Utilization of phone, Zoom, email, and a robust tech stack to perform job functions 

• In-office in Waco HQ or remote work available (if located outside of Waco)

Benefits

• Medical insurance is covered in full for the employee (Medical, Dental and Vision)

• Telemedicine available

• Generous 401K match

• Company will provide laptop and other needed computer equipment

• Salary + Commission – Total OTE - $45k to $60k 

About AxisCare
 
According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.
AxisCare was started in 2011 by industry leaders to help meet the demand for a more user-friendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 7 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment​ who will get behind our mission: 

To transform home care operations and empower agencies to provide better care at scale.