Integrations Manager

Responsibilities:

• Understand the integration process in details in every step;
• Define requirements and plan the integration life cycle;
• Plan and coordinate integration project from design and development to production;
• Implement continuous improvement practices;
• Analyze and handle all issues and change requests;
• Proactively identify risks and issues to the quality of the product;
• Monitor deliverables on a daily basis, identify critical points and obstacles;
• Manage client expectations and escalations throughout the project;
• Develop strong working relationships with customer tech experts, end-users and all stakeholders involved in the project;
• Hold meetings with customers on weekly/monthly basis to review open issues, performance and updates;
• Key point of contact for the customer;
• Assist with high severity requests or issue escalations as needed;
• Create and maintain relevant documentation.

What We're Looking For

Requirements:

• Strong troubleshooting skills.

  · Experience with complex integrated systems.

  · Work in complex activities in project and matrix environment in parallel.

  · Experience with – Jira, Confluence, Postman, MongoDB filtering, MSSQL queries.

  · Good understanding of API concepts - communication protocols, payload types, HTTP Methods, authorization, encryption.

  · Basic understanding of TCP/IP, HTTP, DNS, SSL, Web Applications, Load balancers, proxies and firewalls.

  · Systems orientation and experience – Networking, SQL.

  · Previous iGaming industry experience will be considered as an advantage.

  · Fluency in English.

Travel Expectations

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.