Integrations and Certifications Specialist

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Integrations and Certifications Specialist to join one of our clients' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
 

Duties & Responsibilities:

• Support Certification and Integration team members
• Provide technical and operational guidance for integrations and certification tasks
• Act as the fallback for the Assistant Manager Certifications and Integrations
• Ensure clear task prioritization and effective workload distribution
• Drive adherence to departmental KPIs and integration delivery targets
• Adhere to agreed plans and schedules to deliver certifications and client integrations on time
• Act as the main escalation point for complex or high-severity certification and integration issues
• Own and oversee the end-to-end integration lifecycle for new and existing clients covering H2H,
• APIs, Webhooks, SFTP, VPNs, IPs and any new integration method that client adopts in future.
• Own the end to end testing of any integration including the contents of interface files
• Coordinate with Technical Units to ensure interface requirements are clearly defined and successfully delivered
• Align and manage connectivity setups including SFTPs, VPNs, secure file transfers, IPs and external system access for all entities
• Oversee connectivity requirements to ensure stable and secure communication channels
• Be client facing and support clients with technical queries related to interface behavior and configuration requirements
• Ensure all integration-related JIRA tickets (incidents, client inquiries, service requests, and change requests) are created, tracked, resolved, and documented effectively
• Support the execution of online and clearing test cases based on scheme or third-party test plans
• Support the completion and review of scheme-required documentation and form submissions
• Maintain clear, timely, and professional communication with clients, card schemes, third parties, and internal stakeholders
• Provide consistent progress updates and escalation summaries to management
• Contribute to the continuous enhancement of certification and integration delivery processes and standards
• Perform any other assigned tasks as required
  
  Requirements:
   
• MSc In Computer Science within Software Development or higher
• Solid understanding of WEB API technologies
• Solid understanding of SQL / ORACLE PL/SQL
• Willing to learn new languages to keep abreast with latest technologies
• Able to work under pressure by way of managing interruptions and constant changes in priorities
• Past experience: 5 years with integrations, API development and payments industry
• Past experience in working with JIRA and Confluence is a plus.
• Attention to detail and experience in a highly collaborative environment is required
• Creative problem solving and end to end ownership of assignment experience necessary
• Ability to work in a diverse, international environment
• High emotional intelligence and outstanding communication skills