Integration Consultant

Who are we? 

Logiwa is a premier provider of warehouse management and fulfillment software, offering cloud-based solutions designed for modern business needs. Our Logiwa IO Fulfillment Management System is crafted to support businesses in various sectors, including B2C, DTC, and third-party logistics (3PL). Unlike legacy WMS solutions, we deliver an agile, scalable, and innovative approach tailored to meet the demands of high-volume fulfillment.

With headquarters in Chicago and Istanbul, we operate internationally, assisting companies across North America, Europe, and Asia with cutting-edge warehouse management technologies.

Why work at Logiwa?

At Logiwa, our mission is to fulfill brilliantly. We aim to revolutionize fulfillment by combining innovative technology with human expertise, enabling businesses to operate smarter, faster, and more sustainably.  We envision a future where companies of all sizes can easily navigate the complexities of modern supply chains, optimize workflows, reduce costs, and enhance customer satisfaction. By combining cutting-edge technology with real-time insights, we strive to make supply chains smarter, more agile, and better connected.

We fulfill brilliantly for our people as well. 

At Logiwa, we prioritize accountability, responsiveness, and togetherness. We stand by our work with reliability and trust, ensuring everyone can count on us. Staying connected is key. We listen, respond, and value every conversation to build meaningful relationships with our customers and our coworkers, locally and across the globe.  Our collaborative spirit drives us to grow, learn, and innovate as a team, celebrating each other's successes and achieving more together.

Logiwans are creative innovators, analytical thinkers, supply chain specialists, relationship builders, and more. If you’re looking for a small but mighty team where your ideas have impact, and your career can take off, then Logiwa is a great place for you!

Integration Consultant 

As an Integration Consultant at Logiwa, you will play a pivotal role in architecting, implementing, and maintaining integrations between Logiwa’s order fulfillment SaaS platform and our customer’s e-commerce and order management systems. You will serve as a subject matter expert on integration, APIs, and data transformation matters, both internally and with customers. You will provide integration expertise and guide our customers for quick onboarding, ensuring integrations are standardized, seamless and sustainable. 

What You’ll Do:

• Understand customer functional processes to lead the end-to-end design, configuration, and implementation of integration solutions between our SaaS platform and external systems 
•  Maintain up-to-date knowledge of Logiwa’s core 3rd party integration APIs like UPS, FedEx, Shopify, NetSuite 
• Create and maintain comprehensive customer-facing and internal technical documentation, including integration specifications, architecture diagrams, and troubleshooting guides
• Collaborate closely with internal cross-functional teams, including onboarding, product managers, developers and customer support as necessary 
• Develop robust and scalable integration solutions, using various protocols such as SOAP, REST, EDI, and XML, and ensure they adhere to industry best practices, security standards, and data privacy regulations
• Develop efficient workflow-based solutions using Elsa Workflow and CDATA, tailored to meet business requirements. 
• Optimize the performance, scalability, and reliability of integration solutions to handle high volumes of transactions and complex data flows.
• Rigorously test the implemented integrations to ensure they meet the required specifications and are free of defects
•  Serve as the primary point of contact for escalated integration issues, providing expert-level troubleshooting and resolution.
• Continuously monitor existing integrations for performance and functionality.  Develop and implement proactive monitoring and alerting systems to identify and resolve integration issues before they impact customers.
• Work closely with senior leadership to identify strategic integration opportunities that can drive business growth and operational efficiency.
• Lead technical training sessions and workshops for internal teams and customers on best practices in integration and API usage.
• Stay abreast of emerging technologies and trends in the integration space to continuously improve processes and integrations. 

You Have:

• Bachelor's degree in Computer Science, Software Engineering, or a related field; or equivalent work experience 
• 5+ years of proven experience in systems integration, with a strong focus on SaaS, EDI and order integrations. 
• Proficiency in API development using REST, SOAP, and other integration technologies
• Experience with SQL, data transformation, mapping, and validation techniques and tools
• Familiarity with e-commerce and order fulfillment processes 
• Excellent communication skills to collaborate effectively with both technical and non-technical stakeholders 
• Strong problem-solving abilities and the capacity to work in a fast-paced, dynamic environment 

The salary range for this role is $95,000 - $115,000 per year, depending on years of experience. This position is also eligible for a 10-20% bonus, dependent on attainment of individual goals and metrics and company revenue performance. 

Benefits:

At Logiwa we offer:

• Flexibility to work fully remote, or hybrid if you desire (Our Chicago office has free breakfast and snacks daily, as well as a weekly happy hour!)
• 15 days of paid time off + 5 personal days annually, 12 paid company holidays, and your birthday as a paid holiday
• 100% employer-paid health and dental insurance
• Other insurance offerings including: vision, life, legal, and pet insurance
• 401(K) and free access to a confidential certified financial advisor
• Employee Assistance Program - confidential counseling and advice available by phone, web, or text
• Community engagement opportunities like quarterly volunteer days

Equal Opportunity Employer

At Logiwa we know that we all achieve more together, so we believe in the power of diversity. We do not discriminate based on race, color, sex, gender expression or identity, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military service or discharge status. We think that our diverse backgrounds help us learn from each other, create a stronger company culture, and provide better service for our customers. There is only one you in the world, and we want you to bring your unique self to work with us. 

Is this not the right job for you? No worries! Take a look at some of our other openings and see if there may be something else that catches your eye! 

Find More About Us 🔎 :

• Our Company: https://www.logiwa.com/company
• Our Career Page: https://www.logiwa.com/careers
• Logiwa in the Press: https://www.logiwa.com/company/press-news
• Our Tech stack : https://stackshare.io/logiwa/logiwa