Location: 100% onsite in Waukegan, IL.
Pay: $24.73 hourly / $45,000 yearly
Job Summary
The Insurance Verification Specialist is responsible for assisting established Josselyn clients with any changes to their insurance by obtaining client’s complete and accurate patient demographic, financial information, and insurance (eligibility and/or verification), as well as assist in front desk coverage as needed.
Essential Responsibilities and Metrics
- Insurance verification of Medicaid and Private insurance clients.
- Check and monitor the insurance verification email to answer questions from clients and clinicians.
- Reach out to clients with deductible and copay information as needed.
- Assist clients with self-pay rates based off Josselyn's sliding fee scale.
- Answer client inquiries about deductibles and copays.
- Every 90 days reverify private insurance and Medicare clients.
- Assist the front desk with same day verification of new client insurances.
- Learn Front Desk Policies to assist as back up when needed.
Qualifications
- 2+ years of experience as an Insurance Verification Specialist OR in a medical billing role is required - preferably in Healthcare
- Strong knowledge of insurance benefits and insurance terminology - Mental Health experience is a plus!
- Highly detail oriented
- Ability to manage multiple projects concurrently
- Excellent analytical and problem-solving skills
- Excellent communication skills both written and verbal, and internal personal skills
- Demonstrated ability to learn Agency billing software
- Proficient in Microsoft Word and Excel
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What We Do
Josselyn is a nonprofit community mental health provider offering a full range of therapeutic care, including therapy, psychiatry, case management, art therapy, and employment support.
Josselyn’s mission of providing Mental Health for All ensures cost is not a barrier to receiving the highest quality mental health treatment and support.
Josselyn works with every client to ensure access to care regardless of income and insurance, including a sliding fee scale based on eligibility.
