Insurance Relations Project Manager

COMPANY DESCRIPTION

HailSolve is a tech-enabled, B2B Hail Risk Management and Restoration firm based out of Nashville, TN. We currently work with over 350 million square feet of commercial real estate, consisting of industrial, office, and retail assets. We are a lean and growing company that takes pride in exceptional service and work-life balance. Our business is at the intersection of commercial properties, insurance relations, and weather data, and we’re looking for energetic people who enjoy working in a dynamic, exciting environment.

JOB SUMMARY

The Project Manager works closely with external commercial insurance teams, internal marketing and sales, account management and the restoration team along with the client to navigate the complexities of the hail damage identification process to determine the appropriate direction for the client.  This role will focus on completing timely inspections, preparing detailed and thorough reports, and providing estimates that allow for all parties to make the appropriate and informed decisions. 

Our Insurance Relations Project Managers are hands-on, technically competent professionals with a history of success within a Commercial Independent Adjusting Firm, Broker, or Insurance carriers. Will have a full understanding of the Insurance Settlement Process and what it takes to have a successful outcome for clients.  This role requires a fundamental technical understanding of adjusting, business acumen, and a deep subject matter expert knowledge that is adept at mature negotiations but also holds the reputation of the company and the Project Manager above everything else.

PRIMARY JOB RESPONSIBILITIES

• Conduct field inspections on commercial buildings to identify the extent of hail damage, obtain appropriate documentation and prepare reports that document damage and condition
• Review reports and insurance policies for coverage and terms and exceptions
• Participate in business presentations when needed to facilitate positive outcomes
• Interface in a professional respectable manner with clients, adjusters, insurance brokers/carriers, engineers, and consultants
• Prepare reports that document roof condition and hail damage and write complex estimates
• Draft and complete additional supplemental estimates as needed through the course of a project
• Provide internal support to core functions within HailSolve, and other duties as needed or required

JOB QUALIFICATIONS

• Relevant experience in the restoration and/or restoration contracting field specializing in working for / with insurance companies, with responsibilities related to inspecting, scheduling, project management, and estimating
• Proficient with Xactimate, Symbility, RS Means, or other estimating software
• Proficient in Microsoft Office or Google Suite with strong verbal and written communication skills
• Valid driver’s license and able to commute to office or project locations
• Strong analysis and critical thinking skills
• Able to meet deadlines while being detail oriented
• Strong interpersonal work ethic and leadership skills and qualities
• Exceptional customer service skills to support and solve our clients questions and requests
• Local and Overnight travel up to 2-4 days per week, including long drives and air travel

ADDITIONAL REQUIRMENTS

• Able to navigate heights and climb ladders to reach multi-level roofs without assistance
• Carrying ladders and operating other pieces of field equipment are essential functions of the job
• Able to work extended hours on job sites as required

Company Benefits

• Unlimited PTO
• 12 Paid Holidays
• Employer Paid Health Insurance for Employee
• Employer Paid Life/AD&D Insurance
• Employer Paid Short Term Disability and Accident Insurance
• Dental, Vision, Voluntary Life, and Critical Illness
• Retirement Program with Company Match