Insurance Processing Associate - BMT and CART Program

Shift:

Insurance Processing Associate - BMT and CART Program

Join a small, supportive team within the Blood and Marrow Transplant and CAR T Program at the Fred & Pamela Buffett Cancer Center. This role provides essential scheduling, administrative, and coordination support for a team of 13 case managers who help patients navigate complex care.

The position is primarily focused on coordinating patient appointments, maintaining accurate schedules and patient information in One Chart, completing pre-registration and referral activities, obtaining records, documenting patient communications, and supporting the administrative processes involved throughout a patient’s transplant journey.

Each day may look different, so the ideal candidate will be organized, dependable, detail-oriented, and comfortable managing multiple priorities. Previous Epic or One Chart experience is highly beneficial, but training will be provided. The team is looking for someone who values collaboration, enjoys supporting others, and is interested in becoming a long-term member of the department.

Shift Details

• Full-time, 40 hours per week
• Eight-hour shifts
• Initial training will be completed onsite and may take approximately three to six months
• Once fully trained, the position may be eligible to work remotely one day per week, though you must be located in either Nebraska or Iowa

Provide customer service through efficient processing of required information throughout the process of scheduling, pre-registration/pre-admission, and insurance verification in a timely, organized, courteous and professional manner. Verify eligibility and benefits related to insurance coverage including co-pay requirements, deductibles, out of pocket, life time maximums, and obtain authorization and referral requirements on defined organizational accounts. Complete pre-registration process for ambulatory clinics.
Required Qualifications:
• High school education or equivalent required.
• Minimum of two years post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in accounts receivable, health care billing or customer service (one year of education equals one year of experience) required.
• Multi-tasking and problem solving abilities required.
• Knowledge of computer based programs such as Microsoft Excel and Word required.
• Strong verbal and written communication skills required.
• Strong organizational skills with aptitude for detail oriented work required.
• Ability to type a minimum of 30 words per minute with 90% accuracy required.
Preferred Qualifications:
• Prior experience in an insurance or medical office environment preferred.
• Associate's degree in business administration or college level business coursework preferred.
• Certified coder preferred.
• Knowledge of Correct Coding Initiative (CCI), Outpatient Code Editor (OCE), National Coverage Determination (NCD), and Local Coverage Determination (LCD) edits preferred.
• Knowledge of third party payer edits preferred.
• Working knowledge of medical terminology including International Classification of Diseases (ICD), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) coding preferred.
• Knowledge of databases and flowcharting processes preferred.
• 9005ICAL terminology preferred.