Now Hiring: Insurance Plan Specialist
We're currently seeking an experienced Insurance Plan Specialist to support our continued growth and help us maintain excellence in service and operations. We have have openings in our Durham, Greenville and Angier offices.
As a Insurance Plan Specialist, you'll play a vital role in safeguarding revenue, ensuring insurance information is accurate and up to date, and supporting seamless treatment planning for our patients. You’ll help reduce outstanding A/R and ensure insurance plans are correctly created, maintained, and linked to appropriate fee schedules.
Key Responsibilities:Daily, Weekly, & Monthly Tasks include (but are not limited to):
Review practice schedules for upcoming patient appointments
Contact insurance providers via phone and web portals for verification and eligibility
Create and maintain insurance plans in Denticon:
Enter group numbers, employer info, maxes, and deductibles
Record exceptions such as non-duplication, waiting periods, and clauses
Input benefit details, including frequencies and age limitations
Attach correct fee schedules and update patient profiles accordingly
Monitor for and prevent plan duplication
Support treatment plan accuracy through updated insurance data
Assist with additional administrative duties as needed
What You Bring:
Detail-oriented with strong organizational, communication, and analytical skills
Solid knowledge of dental insurance billing, A/R, and fee schedules
Effective problem-solving skills, especially with denied claims
Professional, team-oriented, and dependable
Comfortable with computers and dental management software
High School Diploma or GED required
1–2 years of experience in a dental office or dental insurance billing environment (required)
Ability to lift up 15- 20
Please note: you will be required to travel to our Durham Miami office for initial training
Why You’ll Love Working Here:
Competitive pay!
Comprehensive Insurance Coverage (after 90 days!) – Health, Vision, Dental, Life, Disability, FSA & more!
401(k) Employer Contribution Plan (after 90 days!)
Quarterly Performance Bonus Opportunities!
Employee Assistance Program!
Uniform Allowance!
Paid Time Off & Paid Holidays!
Fridays off at 2 PM!
Volunteer opportunities with our Smile Squad to earn awesome prizes!
Fun team events, giveaways & social campaigns year-round!
Birthday and Work Anniversary surprises sent directly from our owners!
Employee discounts at major retailers!
and so much more!
Skills Required
- High school diploma or GED
- 1-2 years of experience in a dental office or dental insurance billing environment
- Knowledge of dental insurance billing, accounts receivable, and fee schedules
- Strong organizational, communication, analytical, and problem-solving skills
- Comfort with computers and dental management software
- Ability to lift 15-20 pounds
- Ability to travel to the Durham office for initial training
What We Do
Lane & Associates Family Dentistry is a North Carolina born and bred company. Beginning in Fuquay-Varina in 1980, Dr. Don Lane has since expanded our reach to over 50 locations throughout North Carolina. We can be found in major cities like Raleigh, Durham, Cary, & Greensboro but we can also be found in small towns such as Biscoe, Erwin, Hamlet & Southern Pines. Our variety of locations helps us to reach every patient in every walk of life. We are truly family dentistry and encompass every dental service imaginable all under one roof. We are proud to offer Cosmetic, Restorative and Preventative care as well as Orthodontics, Periodontics, Endodontics, and Oral Surgery Services. Being family oriented is important to us which is why all of our offices offer our My Child's First Dental Visit program. We also offer Dental Sleep Medicine and TMJ Disorder Treatment. Our Cary location has also started offering Spa Amenities while in the dental chair. Lane & Associates believes it is inherent upon our team to evaluate, educate and proactively advise each of our patients of their present dental condition and engage them to assist us in creating ideal treatment solutions. We strive to provide our patients with the beautiful smile they deserve. Our tagline at Lane is "We love to make you smile!" & we exhibit this daily when interacting with our phenomenal patients. If you are in search of a modern dental company that truly appreciates its staff, look no further! Come see why working at Lane & Associates will make you smile!
