About Wisdom
Wisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. We believe dentistry is about people, and we exist to make the future of dentistry stronger and more sustainable for dentists, their teams, and the patients they serve. We match administrative teams with expert billers and custom-built technology to take on the heavy lifting of dental billing while maximizing dentists’ time in-office, and their bottom line.
Wisdom is backed by Juxtapose, a leading technology and service investment company which partners with experienced entrepreneurs to build category-defining tech companies. We are a fully distributed, remote-first team with employees across the US.
About The Role
Our Insurance Billing Specialists focus on keeping insurance billing moving by submitting claims, posting dental insurance payments, and working insurance aging reports for our customers. This work is at the heart of Wisdom’s service offerings, and is a large part of what allows us to provide outstanding services to the dental offices we serve. As an Insurance Billing Specialist, you’ll:
Prepare and submit dental insurance claims promptly and accurately, following up as necessary to ensure prompt payment and resolve any issues or discrepancies with insurance companies
Post insurance payments and adjustments to patient accounts, reconciling insurance payments with the PMS and investigating any discrepancies
Monitor and manage accounts receivable, ensuring timely collection of outstanding insurance balances and running regular reports on AR to identify trends and areas for improvement
Partner directly with offices and insurance companies, acting as their primary point of contact for any insurance-related inquiries and regularly communicating challenges and successes
Coordinate with dental offices to ensure accurate coding and documentation for all insurance claims
Why Wisdom?
Work remotely alongside a fully remote team that knows how to get stuff done, without the pain and drama of in-office work.
Flexible hours so you can focus on what matters, and get your work done on the schedule that makes sense for you. Some of us work 9am-5pm, some love working after bedtime, and some relish the early morning hours – all are welcome here.
Support and inclusion no matter your background. Whether you’re a seasoned remote biller or you’re testing the waters for the first time, we’ll set you up with the tools, training, and community support you need to succeed at Wisdom.
A better experience for billers. We’re building tools and leveraging technology to save you time and let you focus on earning more, faster.
We’d Love to Hear From You If You Have
At least 5 years of experience in dental insurance claim submission, claim posting, and AR management
Strong knowledge of dental insurance plans, procedures, and coding
Exceptional problem-solving skills and the ability to handle complex billing issues with care and a commitment to patient confidentiality and data security
Excellent communication, interpersonal, and follow-up skills
Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) and Google Workspaces
Wisdom is an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
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What We Do
Wisdom is an innovative full-service billing company that allows dental practices to outsource their insurance collections, insurance verification and patient billing processes. We leverage a unique combination of AI technology, proprietary data, and highly trained billing professionals to deliver the most efficient and effective billing service possible. We empower practices by taking away the pain of dealing with insurances and providing professional revenue management so that dental teams can focus on delivering awesome dentistry.
