Insurance Advisor, Startups (Chicago)

About Vouch:

At Vouch, we believe business insurance should move at the speed of innovation. Legacy insurance providers can’t keep up with the emerging risks of high-growth companies, leaving clients stuck with outdated, rigid coverage.

Vouch is a modern insurance provider dedicated to the innovation economy. Backed by $185M in funding from world-class investors, we’re reimagining business insurance—just as Stripe transformed payments and Brex reimagined credit cards.

Our platform replaces complex, legacy processes with a streamlined, tailored approach to risk management. Advanced technology simplifies every step, while expert advisors negotiate coverage as dynamic as the industries we serve. With Vouch, clients get the right coverage at the right price—and a team that scales with them.

What does a work environment look like at Vouch?

This role is based in our Chicago office. We require the team members to be in the office at least two days per week (Monday and Thursday) to foster close collaboration and team building.

Role Responsibilities: 

As a member of the sales team, you will be responsible for ensuring our clients have a great experience through the sales and onboarding process. Insurance Advisors interact directly with our clients through email, Zoom calls, and other communication tools to advise them on the appropriate coverages for their companies and help them satisfy third party contract requirements for coverage.

Job Duties: 

• Identify our client’s risk profile, advise them on appropriate risk management best practices as a licensed professional, and assist with the purchase of coverage

• Plan and execute daily sales activities such as conducting Zoom calls with clients, responding to emails, and creating appropriate documentation in our CRM

• Deliver consistent and timely responses, follow-through, and follow-up in response to client requests and issues

• Maintain a healthy pipeline and conduct pipeline reviews with your manager

• Ensure clients are comfortable with and able to utilize the tools/services available through the Vouch platform

About you:

• Bachelor's degree

• 2+ years of sales, brokerage, underwriting, or customer service experience within the insurance industry

• Strong communication and organizational skills

• Able to be agile and thrive in a fast-paced environment

• Possesses competitive drive to outperform peers and continuously improve hard and soft skills

• Dependable, positive, and detail-oriented with excellent follow-through skills

• Active/Current Property and Casualty License

• Ability to drive success through ambiguous and complex situations 

• Takes initiative to problem solve when meeting resistance

• Empathy with Intention. Ability to effectively and quickly build trust and rapport, but still maintain structure and purpose within the conversation.

Nice to have:

• Knowledge of Commercial P&C coverage lines

• Exposure to and passion for early-stage startups and/or high growth environments

• Experience working within a CRM and multiple communication tools (Salesforce, ZenDesk, etc.)

• Prior experience in a quota-carrying role with responsibility for achieving individual quantitative  goals

Vouch provides a number of benefits to help you bring your best self to work:

• Competitive compensation and equity packages

• Health, dental, and vision insurance

• Parental leave

• Flexible vacation time (Unlimited PTO)

• Wellness allowance ($80/month)

• Technology allowance ($100/month)

Salary Range:
The pay for this role is $85,000-$90,000 per year, including on-target variable pay.

Vouch believes in putting our people first, and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal opportunity employer and celebrate the diversity of our growing team.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].