Who we are:
Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs. We're working hard to create solutions for building operators to enable the vision of Net-Zero Emissions by 2050.
We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we nurture a strong culture of communication, trust, and collaboration. Embracing a work–life balance, promoting continuous learning, and celebrating our achievements are a few of the ways we show our enduring commitment to employees.
Your mission:
As an Instructional Designer, you will be responsible for driving the instructional design strategy and framework for training programs, ensuring the delivery of effective learning experiences. You’ll focus on conducting needs analyses, designing comprehensive learning solutions, and translating complex subject matter into clear, impactful training. Your work will span across teams including Sales, Technical Communications, and R&D. Reporting to the Training Manager, you will help bridge the gap between content expertise and learning design, enabling the organization to build high-quality training that supports product adoption and business goals.
In this role you will:
- Design and contribute to comprehensive training programs, including e-learning modules, instructor-led courses, and blended learning solutions tailored to various audiences, including technical, sales, and support teams.
- Conduct training needs analyses to identify gaps and opportunities within the organization and work closely with subject matter experts (SMEs) to define learning objectives.
- Implement and analyze training effectiveness through assessments, surveys, and feedback, and continuously improve programs based on data-driven insights.
- Work closely with cross-functional teams, including SMEs, product owners, developers, application engineers, and technical support to translate their knowledge into effective learning experiences.
This role might be right for you if you have:
- 2+ years of relevant instructional design experience, ideally in a technical or software-focused environment
- A degree in Instructional Design, Educational Technology, or a related field.
- A strong understanding of adult learning principles and instructional design models (e.g., ADDIE, SAM).
- Experience developing eLearning using tools such as Articulate Storyline and Rise, along with multimedia content creation (e.g., video, graphics)
- Strong technical proficiency with tools such as Miro, PowerPoint, and other instructional design technologies
- Excellent written and verbal communication skills, with the ability to translate complex technical information into clear, engaging content
- Strong project management skills, with the ability to work independently, manage multiple priorities, and meet deadlines
- A collaborative, curious, and growth-oriented mindset, with openness to feedback and a willingness to learn and adapt
You’ll be successful in this position if you:
- Are an enthusiastic, innovative individual who cares about sustainability
- Look for ways to have a meaningful impact on your team's work
- Are interested in using devices to control the physical environment, and you're willing to learn our products and industry
- Like a challenge and want to grow professionally
- Are patient and diligent; quality may take longer, but you know it's worth it
- Value a healthy work–life balance; we don't expect you to work overtime or weekends
What we offer:
Competitive Compensation & Rewards: Your hard work and dedication don’t go unnoticed. We offer:
- A competitive extended health and dental plan for you and your family
- A yearly RRSP contribution on the company’s behalf, plus employee contribution matching to support your financial growth
- An annual profit sharing bonus that recognizes your contributions to our growth
- A salary that is based on market data and reviewed annually, with merit increases and cost-of-living adjustments
Work–Life Balance & Flexibility: We know quality work comes from a balanced life. That’s why we offer generous paid time off and hybrid work options whenever possible.
Health, Wellness & Community: Your well-being matters. Enjoy access to free on-site gyms at both Victoria locations, along with social events nearly every month. Prefer green commuting? You’ll even be paid for choosing sustainable transportation.
Learning, Mentorship & Growth: We offer $2,000 per year reimbursement for learning and development related to your role, mentorship from experienced team members, and development pathways to help you grow.
Recognition & Celebration: We celebrate excellence with awards and recognition for both long service and outstanding achievements. At Reliable Controls, success is a team effort, and we make sure it’s shared and celebrated.
Purpose-Driven Innovation: At Reliable Controls, innovation means creating sustainable, meaningful solutions that make buildings smarter and the world greener. Every project you work on contributes to a legacy of environmental responsibility and global impact.
The full compensation band for this role is $61,000 - 93,500 CAD annually. Please note that the hiring range for this position is expected to be between $70,000 – $76,500 CAD. Final compensation will be determined based on experience, skills, and internal equity.
At Reliable Controls, we believe that a wide range of perspectives, experiences, and backgrounds make us stronger as a company and as a community. Reliable Controls is proud to be an equal opportunity employer, and we’re committed to fostering diversity, equity, inclusion, and belonging in every aspect of our organization.
When applying for a role, we recognize that each person’s career path is unique. Even if your experience doesn’t perfectly match every listed qualification, we encourage you to apply. We value potential, passion, and alignment with our values as much as direct experience.
We’re also dedicated to ensuring that every candidate enjoys a comfortable, respectful, and accessible interview experience. If you require any accommodations during the hiring process, please let us know.
Let’s connect!
What We Do
Reliable Controls manufactures simple, flexible, sustainable building automation solutions that balance comfort and efficiency while reducing greenhouse gas emissions in buildings around the world. Our goal to help others achieve their goals begins by listening. We hear the World Green Building Council’s call to businesses, organizations, cities, states, and regions to reach net-zero operation by 2050. The next 30 years are critical. In the world of building automation systems, that means you want products that are built responsibly and built to last. Reliable Controls technology is backward compatible, better by design, and supported by responsible recycling. Install our controllers now, and they will thrive for decades. That's a sustainable return on investment. This dedication to multigenerational success is unique to our brand and reflects our pledge to sustainability. It's with purpose that we refer to our lineup of controllers or sensors as a family; each generation adds value, and nothing is rendered obsolete. We also take great pride in creating a healthy, sustainable working environment for our employees
