Instructional Designer

Posted 7 Days Ago
Be an Early Applicant
Toronto, ON, CAN
Hybrid
100K-110K Annually
Mid level
Software
The Role
Design and manage end-to-end customer learning programs and certifications for Pigment Academy. Apply adult learning principles to create e-learning, video, and interactive courses; partner with SMEs; perform needs analyses, develop assessments, and evaluate program effectiveness; keep content current with product releases and research learning trends including AI-powered technologies; manage multiple projects and deliver high-quality learning experiences.
Summary Generated by Built In

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

We are seeking an experienced Instructional Designer to join our Customer Education team. In this role, you will be a key player in developing high-quality learning content for the Pigment Academy that helps our customers master our business planning and performance management software. You will work closely with subject matter experts to design and deliver engaging, effective learning experiences, influencing customer adoption and empowering our customers to unlock the full potential of our platform.

What You'll Do:

  • Strategize and design comprehensive customer learning programs and certifications for the Pigment Academy by collaborating closely with subject matter experts (SMEs) and key stakeholders.

  • Become a Pigment expert and apply core adult learning principles to develop and deliver engaging, high-impact learning experiences across multiple modalities, including e-learning, video, and interactive courses.

  • Partner effectively with SMEs to translate their deep product knowledge into clear, accessible customer learning content.

  • Manage the end-to-end instructional design lifecycle, from conducting needs analyses and identifying content gaps to developing assessments and evaluating program effectiveness based on business goals.

  • Champion content excellence by staying up-to-date with product releases to ensure all customer learning materials reflect the latest features and innovations.

  • Stay ahead of the curve by continuously researching the latest trends in learning and development, including AI-powered technologies, to enhance our learning offerings and your own expertise.

  • Thrive in our fast-paced environment by effectively managing multiple projects and delivering high-quality work on schedule.

Skills Required

  • Experience as an instructional designer
  • Apply adult learning principles
  • Design and deliver e-learning, video, and interactive courses
  • Partner with subject matter experts to translate product knowledge
  • Manage end-to-end instructional design lifecycle including needs analyses and assessments
  • Maintain up-to-date content aligned with product releases
  • Research and apply latest L&D trends, including AI-powered technologies
  • Ability to manage multiple projects and meet deadlines
  • Become an expert in the Pigment platform
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The Company
HQ: Paris
187 Employees
Year Founded: 2019

What We Do

In a world moving at an incredibly fast pace, businesses have grown accustomed to change. Transforming their business model, pivoting their strategy, rethinking their go-to-market, the list goes on. To enable these changes, they have also had to rethink the way they work. Breaking down silos isn’t a best practice anymore. It’s a given. And yet, when it comes to planning, little has changed. In fact, planning tools work the exact opposite way, reinforcing data and people silos, and preventing teams from working together toward their common goals. As a result, planning is usually seen as a dreadful process. But the truth is, planning drives strategy. It’s high time we serve it with the right tools. Pigment is the business planning platform for fast-growing companies. Our mission is to help companies make better, faster decisions in a changing world, and drive revenue growth. At Pigment we believe that: ✅ Real-time data informs better outcomes. Trim your sail, and make the best use of current winds. ✅ Reporting should be accurate, quick, and insightful. ✅ Planning should be simple, smooth, and delightful. ✅ Less time should be spent on data crunching, more time on bringing insights to the business. ✅ Collaboration should be at the heart of any planning process, so your organization works as one. Book your demo today ? https://www.gopigment.com/contact We’re hiring! Check out our offers: https://jobs.lever.co/pigment

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