Installations Planner

If you are organised, enjoy keeping people and plans on track, and have some experience in installations, field service, IT support, telecoms or a similar environment, this could be a great next move. 

You do not need to be the person carrying out the installation. This role is about planning the work, coordinating our teams and suppliers, and making sure each installation has the right people, equipment and information in place. 

You will join our Installations Planning team, helping to coordinate IT installations across our depots and offices while building your knowledge and taking on more responsibility.

This is a full time role based 4 days onsite at our office in Northampton or Watford with 1 day from home. There may be some travel to depots therefore a full UK driving license is essential.

What you’ll be doing

• Planning and scheduling installation activity across our depot and office network 
• Keeping project plans, actions and key information accurate and up to date 
• Coordinating engineers, internal teams and third-party suppliers 
• Making sure equipment and stock are available when and where they are needed 
• Tracking progress, spotting issues early and helping to keep work on schedule 
• Providing clear updates to colleagues and stakeholders 
• Supporting network and telephony incidents and service requests, and helping ensure agreed service levels are met 
• Helping improve planning processes so the team can work more efficiently 

What we’re looking for 

• Above all, we are looking for a strong planner and coordinator. You might already work in installations, scheduling, field service, project support, administration, logistics, IT support or telecommunications and be ready for your next step. 
• Excellent organisation skills and the confidence to manage several priorities at once 
• A clear and proactive communication style 
• Experience coordinating people, appointments, tasks, suppliers or project activity 
• Good attention to detail and a practical approach to solving problems 
• Confidence using Microsoft Office and learning new systems 
• The ability to build positive working relationships across different teams 
• An interest in installations, technology or service delivery 

Helpful, but not essential 

• Experience in an IT, networking, telecommunications or installation environment 
• Some understanding of cabling, infrastructure or field engineering 
• Experience working with third-party suppliers or engineers 
• Awareness of ITIL or service management processes

If you have the organisation and coordination skills but do not meet every technical point, we would still encourage you to apply. We can support you in developing your technical knowledge as you grow into the role. 

What we can offer you 

• Competitive salary and annual company bonus 
• Excellent pension scheme with company contribution of up to 12% 
• 25 days holiday plus bank holidays, with the option to buy additional days 
• Staff discount 
• Employee Assistance Programme 
• Exceptional Reward and Recognition events 

About Howdens 

Howdens Joinery is the UK’s number one trade kitchen supplier, with over 900 depots supplying kitchens, joinery and hardware to more than 460,000 trade professionals. With sales exceeding £2.3bn and ambitious growth plans, we are a business that offers real opportunity.

We are proud to be recognised as a Best Big Company to Work For, offering a fast-paced environment where you can grow your career and make an impact. 

How to apply 

We are building a future where world-class service, innovation and sustainability are part of everything we do. If you are ready to build on your coordination or installations experience and take the next step in your career, we would love to hear from you. 

Howdens is founded on being Worthwhile for ALL concerned, and we are committed to creating an inclusive environment for everyone. If you need any adjustments during the recruitment process, please contact [email protected]. 

About Howdens:
Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment.  That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [email protected] with the job title and location, and we will be happy to help you.

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.

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