Responsibilities
- Operational Leadership: Lead the planning and delivery of the team’s work, bringing clarity to priorities, timelines, and deliverables so projects move smoothly from idea to impact.
- Budget Ownership: Oversee the Insights & Strategy budget, track spend, and guide investment decisions across research, partnerships, and tools.
- Resource & Capacity Planning: Partner with Insights & Strategy leadership to plan team bandwidth and resourcing, keeping the group focused on the highest-impact work.
- Agency and Vendor Management: Lead day-to-day relationships with external research and strategy partners, from scoping and contracting to ways of working. Partner with Legal and Procurement on contracts and compliance.
- In-House Research Operations: Scope and manage custom, in-house research projects from start to finish, ensuring rigor in methodology, compliance, recruitment, and cross-functional alignment.
- Strategic Planning & Roadmap Design: Partner with Insights & Strategy leadership on annual and quarterly planning. Determine what work should be done in-house vs. with external partners, sequence priorities thoughtfully, and keep the team focused on what matters most.
- Insight Activation: Create engaging ways to share insights across Hinge — from leadership sessions to company-wide moments — turning understanding into action.
- Systems & Continuous Improvement: Refine the tools, processes, and documentation that keep work transparent and effective. Make it easier for the team to see progress, learn from outcomes, and celebrate impact.
What We’re Looking For
- Operational : 8+ years in operations, project management, or strategy roles — ideally within marketing, research, or insights — with a proven experience managing complex, multi-stakeholder initiatives from brief to delivery.
- Collaborative Strategist: A systems thinker and problem-solver who partners closely with researchers, strategists, and marketers to turn insight into action and bring structure to creativity.
- Mission-Driven: Passionate about Hinge’s mission to inspire intimate connection and create a less lonely world.
- Experience with research and strategy teams or agencies.
- Familiarity with tools like Asana or Monday.com.
- Comfortable partnering with senior leadership and influencing decision-makers; experience working with C-suite leaders is a plus.
Top Skills
What We Do
In today’s digital world, singles are so focused on sending likes and looking through profiles that they’re not actually building meaningful connections and going on dates. Hinge is on a mission to change that by designing the most effective app experience. We want to create a less lonely world by inspiring intimate, in-person connections. Relationships are at the core of everything we do. And not just the romantic kind. We can't accomplish really hard things alone - so we make great relationships the foundation of our teamwork.
We believe these three core values are what it takes to build those great relationships: Authenticity, we share - never hide - our words, actions, and intentions. Courage, breakthroughs require a willingness to take risks and embrace lofty goals and tough challenges. Empathy, we're all humans first. So we deeply consider the perspectives of others, listen openly, and speak with care.
Why Work With Us
We're mission-driven. While most apps think about boosting sessions and time on app, we think strategically about meaningful end results (dates and relationships).
We're culture-first. We believe in great people over process. Decisions are pushed to the front lines, with feedback and coaching provided by our leaders.
Gallery
Hinge Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Hinge believes in the power of in-person connection. We have adopted a hybrid model that allows our people to stay connected to each other in-person.
