Inside Sales Support Associate

Posted 2 Days Ago
Be an Early Applicant
San Diego, CA
In-Office
29-29 Hourly
Entry level
Utilities
The Role
The Inside Sales Support Associate acts as a liaison for the sales group, providing administrative support, managing proposals, customer meetings, and CRM entries while ensuring smooth sales transitions and reporting.
Summary Generated by Built In

Calpine, a business unit of Constellation Energy Corporation (Nasdaq: CEG), is America's largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. With 79 energy facilities in operation, Calpine’s fleet has the capacity to generate approximately 27,000 MW of electricity – enough to power approximately 27 million homes. Through wholesale power operations and its retail businesses, Calpine serves customers in 22 states and Canada. Its clean, efficient, modern and flexible fleet uses advanced technologies to generate power in a low-carbon and environmentally responsible manner.

The company was established on the premise that a strong commitment to the environment is inextricably linked to excellence in power generation and corporate responsibility. Since its founding in 1984, Calpine has led the power industry in its unwavering commitment to environmental stewardship. In addition, its renewable geothermal plants use steam generated deep below the earth's surface to produce clean, renewable electricity.

Job Summary (includes but is not limited to the following, other duties may be assigned)

Acts as Calpine Energy Solution’s liaison with the marketing, middle office and operating groups to assure smooth transition of sales through the Solutions’ organization to the point of customer fulfillment, providing administrative support to the sales team and management.

Job Responsibilities

  • Direct support for the sales group located in San Diego, CA, which entails activities including sales call follow-up, pre-call planning, coordination of sales reporting, competitive intelligence research and reporting and up-dating solicitation lists.
  • Some direct contact with customers is anticipated, as required to facilitate the foregoing basic duties in the sales office support environment.
  • Will work with potential customers directly to gather and aggregate specific fuel use requirements and profiles.
  • Assists Sales Department in the establishment and coordination of customer meetings.
  • Create and maintain major industrial account profile list.
  • Provides priorities for active proposals to regional proposal coordinator.
  • Manages tracking system for upcoming RFP's, RFQ's, RFI's and status of completed proposals.
  • Coordinate and maintain weekly “sales deal” tracking status system.
  • Navigates Web to obtain information about customers to be incorporated into sales and proposal content.
  • Schedule and manage meetings and conflicts on calendars; answer and screen telephone calls, take messages, monitors voicemail; process daily incoming and out-going mail.
  • Approves and reconciles expense reports following the company expense policy in Concur system.
  • Create and manage all aspects of travel arrangements; reconcile expense accounts; approve and process payments.
  • Set up all Lottery prospects for June deadline. Manage existing wait list and monitor mailboxes for DA offers. Monitor rules and changes to the Lottery process.
  • Assist salespeople with support activities such as preparing documents for Direct Access Relocations\Customer Assignment Notices, update usage for existing customers and prospects, and providing regular price updates.
  • Support salespeople with CRM entries and contract research. Assist salespeople outside of the Western Region on all West deals.
  • Respond to Pricing Request and Desk Analysis data requirements with updated and profiled usage within 24 hours. Accurately prepare and process LOA has to obtain data from the utilities.
  • Keep meter data updated in inRetail so Desk can price natural gas and power deals. • Manage customer folders on J: drive.
  • Renewals-Update natural gas usage using custom gas template.
  • New Customers-Collect LOA for natural gas and power deals.
  • For Natural Gas Deals-Request from utility (CA-SoCal Gas, PGE_NG, and SDGE_NG) (OR-NWN) (NV/CA Arizona-Southwest Gas):
  • Import usage files • Updated usage with NIDR template when load provided by customer
  • Assist with enrollment forms (AppII’s and utility forms)
  • The position is based in San Diego, CA; occasional travel may be required.
  • Other duties will be developed in collaboration with other regional sales personnel as needed and as the organization and business develops in the future (i.e. Arizona).

Job Requirements

  • Undergraduate degree in business or related field is preferred.
  • Experience with administration of complex commercial transactions very desirable.
  • Strong computer and word processing proficiency, including PowerPoint and Excel applications.
  • Working knowledge of energy industry and unregulated energy-related product and services offerings, energy industry includes a natural gas principles and terminology, power (electricity) marketing principles and terminology (NERC market regions and transmissions issues, and natural gas pipeline and electric transmission tariffs and regulatory issues.
  • Excellent written and verbal communication
  • Strong organizational skills required.
  • Sitting and standing for long periods of time.

Salary Information - Position eligible for annual bonus.

Hourly pay range $28.83 to 42.52


 Additional Calpine Information

 Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

  • Calpine is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to [email protected]. Determination on requests for reasonable accommodation are made on case-by-case basis.

Please view Equal Employment Opportunity Posters provided by OFCCP here



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Top Skills

Excel
PowerPoint
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The Company
2,200 Employees
Year Founded: 1984

What We Do

Calpine Corporation is America’s largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. Our fleet of 76 power plants in operation or under construction represents more than 26,000 megawatts of generation capacity -- enough to power approximately 20 million homes. Through wholesale power operations and our retail businesses Calpine Energy Solutions and Champion Energy, we serve customers in 22 states, Canada and Mexico. Our clean, efficient, modern and flexible fleet uses advanced technologies to generate power in a low-carbon and environmentally responsible manner. We are uniquely positioned to benefit from the secular trends affecting our industry, including the abundant and affordable supply of clean natural gas, environmental regulation, aging power generation infrastructure and the increasing need for dispatchable power plants to successfully integrate intermittent renewables into the grid. Please visit www.calpine.com to learn more about how Calpine is creating power for a sustainable future

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