Inside Sales Support Admin Specialist

Posted Yesterday
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Phoenix, AZ, USA
In-Office
Junior
Internet of Things • Security • Energy • Automation
The Role
Supports a Building Automation Systems sales organization by managing pipeline updates, booking documentation, bid-list cross-checks, workflow documents, file structures, and project handoffs. Coordinates with sales managers, sales professionals, inside sales, and project stakeholders to maintain accurate records, consistent documentation, and smooth project turnover. The role also provides customer and internal team support while ensuring compliance with company processes.
Summary Generated by Built In
Job Summary & Responsibilities

Job Summary: We are seeking a highly organized Inside Sales Support Administrator to help drive operational excellence for our Building Automation Systems (BAS) sales organization. In this role, you will support sales pipeline management, booking processes, project handoffs, and documentation efforts while collaborating with multiple teams to ensure seamless execution and customer support.

 

Responsibilities:

  • Coordinate with Regional Inside Sales Manager for matters pertaining to file structure organization, maintenance, design, and modification.
  • Coordinate with Sales Management regarding receipt of pipeline reports and coordinate with Sales Professionals to provide updates to their respective sales pipeline(s).
  • Handle intake and processing of booking documents.
  • Coordinate cross-checks of bid list between BAS Inside Sales Group to ensure continuity of naming conventions, collaboration on projects, and reduced risk of duplicate opportunities.
  • Support Bidtracer generated documentation creation, maintenance, and modification to ensure consistent continuity in terms and appearances while supporting the team mission and acting in compliance with Bosch mandates.
  • Partner with the BAS Inside Sales to provide updates to workflow documentation in order to allow for seamless absorption of new roles, policies, technologies, and customers.
  • Provide organization and promote collaboration in the project turnover process by ensuring that the appropriate parties from the Sales Team, BAS Inside Sales Team, and PSG Group are notified when a project is booked and a PM is assigned while noting the status of this process in the BAS Inside Sales collaborative SharePoint.
  • Other duties as assigned.

 

Required Qualifications:

  • Minimum of a high school diploma
  • 2 years of experience working with Microsoft office suite in a business acumen/support/admin role. 
  • Familiarity with the concepts of Security, Fire Alarm, Access Controls, and Building Automation Systems.
  • Understanding of basic computer systems, including the MS Office Suite of products.
  • Clear and concise ability to communicate verbally and in writing.
  • Understanding of basic financial and pipeline reports
  • Experience in partnering with multiple entities internal to an organization to promote a unified goal
  • Experience in creating and formatting professional documents

 

Preferred Qualifications:

  • Undergraduate Degree in Business, financial, or similar related field of study.
  • Familiarity with programs such as Bidtracer and Bluebeam.
  • Microsoft Dynamics 365 Experience.
  • Experience reading procurement style agreements and documents similar to 1GPA or ASU Single Shop.

 

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. 

  • Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment 

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. 

  • The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate 

 

Additional Information:

  • Working Hours: This position generally works Monday- Friday, overtime and on call when necessary
  • Travel Requirements: 0%
  • Benefits:
    • Medical 
    • Dental 
    • Vision 
    • Flexible Spending Accounts 
    • 401K w/ company match 
    • Life/AD&D/LTD 
    • Paid Vacation/Sick/Holidays 
    • Employee Assistance Program 
    • Pet Insurance  
Preferred Qualifications

Equal Employment Opportunity Statement
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Equal Opportunity Employer, including disability / veterans.

All your information will be kept confidential according to EEO guidelines.

U.S. and Canada Privacy Notice

United States and Canada residents have the right to receive additional notices about their personal information. To learn more, click here.

French Privacy Notice
French Canadian residents have the right to receive additional notices about their personal information. To learn more, click here.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at [email protected]. Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Indefinite U.S. work authorized individuals only. Future sponsorship is unavailable. U.S. work authorized individuals only.

Skills Required

  • High school diploma
  • At least 2 years of experience using Microsoft Office Suite in a business support or administrative role
  • Familiarity with security, fire alarm, access control, and building automation systems
  • Basic computer systems and Microsoft Office Suite knowledge
  • Clear verbal and written communication skills
  • Understanding of basic financial and sales pipeline reports
  • Experience collaborating with multiple internal organizational teams toward a unified goal
  • Experience creating and formatting professional documents
  • Undergraduate degree in business, finance, or a related field
  • Familiarity with Bidtracer and Bluebeam
  • Microsoft Dynamics 365 experience
  • Experience reading procurement-style agreements, including documents similar to 1GPA or ASU Single Shop
  • Current U.S. work authorization without future sponsorship
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The Company
9,100 Employees
Year Founded: 1886

What We Do

Bosch Building Technologies is a global leader providing comprehensive technology solutions for building security, fire life safety, building automation, and energy efficiency. As a leading systems integrator and manufacturer of fire alarm systems, the company leverages smart technology and decades of expertise to deliver tailored solutions that ensure safety, comfort, and operational efficiency for public and commercial infrastructures worldwide.

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