The Role
The Inside Sales Specialist will promote products, customize solutions, manage customer relationships, pursue business development, and provide technical expertise to enhance customer satisfaction.
Summary Generated by Built In
Description
Are you ready to join a dynamic team dedicated to exceeding customer expectations while driving business growth? Mead O'Brien is seeking a Technical Sales Representative to play a pivotal role in promoting our corporate mission and vision. If you're passionate about providing exceptional service, adept at understanding technical requirements, and thrive in a fast-paced environment, we want to hear from you!
Primary Responsibilities:
- Sales and Promotion: Utilize technical knowledge to sell and promote our products, systems, and services.
- Product Customization: Work closely with production engineering to tailor products or services to meet customer needs.
- Customer Relationship Management: Provide training, guidance, and responsive communication to ensure customer satisfaction and loyalty.
- Business Development: Identify and pursue new business opportunities to expand our market share.
- Technical Expertise: Develop a deep understanding of our products and services to effectively address customer inquiries and concerns.
Requirements
- Education and Experience: College engineering or technology degree preferred, or significant industry experience.
- Technical Skills: Proficiency in Microsoft Office and AutoCAD applications, with the ability to interpret mechanical or engineering diagrams/specifications.
- Problem-Solving Skills: Demonstrate a positive attitude, mechanical aptitude, and strong problem-solving abilities.
- Communication: Clear verbal and written communication skills are essential for effective interaction with customers and internal teams.
- Customer Focus: Exhibit a strong desire to provide exceptional service and support to customers.
- Self-Motivation: Ability to work independently and proactively in a dynamic environment.
Skills Required
- College engineering or technology degree preferred, or significant industry experience.
- Proficiency in Microsoft Office and AutoCAD applications.
- Ability to interpret mechanical or engineering diagrams/specifications.
- Demonstrate a positive attitude, mechanical aptitude, and strong problem-solving abilities.
- Clear verbal and written communication skills.
- Exhibit a strong desire to provide exceptional service.
- Ability to work independently and proactively.
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The Company
What We Do
Mead O'Brien specializes in valves & valve automation, steam & hot water products and systems, and instrumentation products, serving industries such as power generation, refining, and chemical.
