At managed.com, we're a remote-first, global team. We're also AI-first, so finding practical ways to use AI is part of every role here.
As the Inside Sales Consultant, you will play a key role in driving business growth by proactively identifying new sales opportunities and engaging with prospective customers. You will work to understand their business needs, recommend tailored technology solutions, and guide them through the sales process.
What you’ll do:
- Manage consultations, lead inquiries, upgrades, and sales opportunities across hosting and related infrastructure solutions
- Build new business through consistent, targeted outreach to digital agencies, web studios, freelance developer groups, and technology-focused businesses
- Use consultative discovery to understand business and technical needs before recommending shared, virtual private, dedicated, cloud, or migration solutions
- Identify expansion opportunities within the existing customer base and develop relationships that support recurring account growth
- Research prospective agencies, their technology environments, and likely pain points to tailor outreach and value propositions
- Maintain accurate deal stages, forecasts, next steps, and customer notes in the CRM throughout short and extended sales cycles
- Coordinate with customer experience, support, and marketing partners to align offers and deliver accurate, well-managed migration and upgrade handoffs
- Manage standard prospecting and deal activity independently, escalating custom pricing or non-standard service requests when needed
- Adjust working hours when needed to support clients and agency partners in relevant time zones while maintaining the team’s core collaboration hours
- Support other tasks or projects as assigned to meet team and business needs.
- At least two years of experience in B2B outbound prospecting, new-business development, or agency-focused sales
- Demonstrated success using cold email, phone outreach, and professional networking channels to engage technology-focused business owners
- Working knowledge of website infrastructure concepts, including domains and DNS, SSL, shared and virtual private hosting, dedicated servers, and common resource constraints
- Ability to listen, diagnose business and technical needs, and explain appropriate solutions without relying on a transactional sales approach
- Experience selling to or working with digital agencies is preferred; relevant outbound success with technology-focused small and medium-sized businesses is also valuable
- Strong relationship-building skills and the persistence to maintain a consistent outbound cadence while handling rejection professionally
- Organized CRM and pipeline-management habits, with reliable follow-through on deal stages, notes, commitments, and next steps
- Clear cross-functional communication and sound judgment when coordinating technical handoffs or escalating non-standard requests
- Ability to learn new hosting products, internal systems, sales tools, pricing structures, and migration procedures during onboarding
- Communication skills and fluency in written and spoken English, with other languages considered an asset
- Remote-first work, with team members across many countries
- Competitive pay, benchmarked against the markets we hire in
- Room to grow, with real ownership of your work and support for professional development
- Flexibility in how and when you work, within the core hours your team needs
- Access to the AI tools you need to do your work, and the room to experiment with them
Managed.com is the company behind a family of specialist brands spanning business technology, infrastructure, and channel commerce. These include HostPapa, ColoCrossing, Hostopia, CloudBlue, and LogoMaker. Each brand serves its market through its own products and customer experience. Together, we are bringing those strengths closer to create more connected experiences and help businesses build, operate, and grow in the AI era.
Our culture is built on trust, respect, and doing work that matters to our customers. As our brands come together, there's real room to grow into new roles and new areas of the business.
Managed.com is an equal-opportunity employer. We value the range of backgrounds, perspectives, and experiences across our team, and we hire and promote based on skills and contribution.
We're committed to providing accommodations for people with disabilities at every stage of the hiring process. If you need an accommodation, let us know, and we'll work with you to meet your needs.
It is anticipated that this position will be performed outside of Ontario.
Skills Required
- At least two years of experience in B2B outbound prospecting, new-business development, or agency-focused sales
- Demonstrated success using cold email, phone outreach, and professional networking channels
- Working knowledge of website infrastructure, including domains, DNS, SSL, shared hosting, virtual private hosting, dedicated servers, and resource constraints
- Ability to diagnose business and technical needs and recommend appropriate solutions
- Strong relationship-building skills and persistence in maintaining an outbound cadence
- Organized CRM and pipeline-management habits with reliable follow-through
- Clear cross-functional communication and sound judgment for technical handoffs and escalations
- Ability to learn hosting products, internal systems, sales tools, pricing structures, and migration procedures
- Fluency in written and spoken English
- Experience selling to or working with digital agencies
- Additional language proficiency
What We Do
About HostPapa HostPapa is a privately-owned company headquartered in Burlington, Ontario. HostPapa also has locations in 11 other countries around the world. At HostPapa, we consider every one of our customers to be a part of our family. That's why our motto is "Let Papa take care of you!" We understand that our customers' websites are important and that they need to be able to count on us to ensure that their service is not interrupted. We have established a solid foundation to offer hosting solutions and cloud services for small and medium-sized businesses that are reliable, easy-to-use, and customer service-oriented, all for a low cost. At HostPapa, we value our customers and recognize their need for outstanding customer service. We are not satisfied until our customers are! With HostPapa you get: Feature-rich hosting packages Money-back guarantee FREE domain registration Uptime guarantees Online knowledgebase / support Help with using the tools / getting set up Ecommerce capabilities Free apps With HostPapa you can depend on: Dedicated customer service Quality equipment Maximum guaranteed uptime Highly functional tools for administration The leading feature set available Secure and reliable backups A solid and honest business partner Careers at HostPapa A career at HostPapa is fun, laid back, rewarding and challenging. We offer continuous learning and opportunities for career advancement. If you think you have the skill-set to work with us and love to work in a fast-paced environment, then HostPapa is definitely the place for you! It is our goal at HostPapa to help our employees advance in their careers. By adopting an ongoing, hands-on learning environment, our employees are continuously growing and expanding their knowledge. We believe that employee education and training are essential, not only for our staff but also for our customers.
