Job Overview: This position is responsible for working closely with Sales Leadership and Outside Sales Executives to ensure the timely and effective response to inbound sales inquiries, gathering initial customer needs, pre-qualifying, and assigning to the appropriate Outside Sales Executive. This role also includes quote generation, customer follow-up and collaborating with internal stakeholders and team members to speed the sales cycle for all product lines. Finally, inbound sales has the responsibility and ability to sign 1-5 location retail and financial accounts for added sales bonuses. The Inside Sales Specialist will have knowledge and experience with CRM software.
Accountabilities:
- Respond to inbound sales-related phone calls and emails.
- Pre-qualify customer and assign to appropriate sales rep.
- Generate quotes and follow up with customers.
- Coordinate field presentations and meetings.
- Perform effective online demos to prospects.
- Close assigned customers and facilitate the contract process.
- Accurately update and maintain Salesforce.com.
- Maintain working knowledge of products and product configurations.
- Ensure all prices quoted remain within established discount guidelines.
- Sign 1-5 location retail and financial accounts for CIT business.
- Other duties as assigned.
Primary Requirements:
- 3+ years of experience in customer service or inside sales is required.
- Must be comfortable making 50-100 outbound calls per day.
- Must have strong phone presence and listening skills.
- Ability to work on multiple tasks and deliver results with aggressive timelines
- Excellent interpersonal skills, as well as excellent communication skills, verbal and written, to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Skype, face-to-face).
- Ability to speak and write English fluently.
- Demonstrate sharp, analytical, problem-solving, and decision-making skills.
- Experience working with Salesforce.com or a similar CRM.
- Based in Houston, TX.
Benefits:
Loomis offers one of the most comprehensive employee benefit packages in the industry, which includes:
- Vacation and Sick Time (PTO) as well as Paid Holidays
- Health & Dental Insurance
- Vision Insurance
- 401(k) Plan
- Basic Life Insurance Plan
- Voluntary Life Insurance Plan
- Flexible Spending and Health Savings Account
- Dependent Care Account
- Industry-leading Training and Development
Skills Required
- 3+ years of experience in customer service or inside sales
- Comfort making 50-100 outbound calls per day
- Strong phone presence and listening skills
- Ability to manage multiple tasks and deliver results under aggressive timelines
- Excellent interpersonal and verbal and written communication skills
- Fluent English speaking and writing ability
- Analytical, problem-solving, and decision-making skills
- Experience with Salesforce.com or a similar CRM
- Based in Houston, Texas
What We Do
Loomis US is an integrated cash distribution network serving financial institutions and commercial and retail businesses nationwide. It provides cash-handling products and services including secure transport and distribution, handling, storage, and recycling of cash and other valuables. Its operations combine nearly 200 US locations with more than 9,000 employees and 3,000+ vehicles, while it functions as the US division of Loomis AB.
