The Role
Manage international sales inquiries, quotations, orders, customer claims, and credit notes. Coordinate with supply chain, procurement, manufacturing, logistics, export, customs, and shipping teams to resolve issues and monitor fulfillment through delivery and invoicing. Prepare export documentation, compile recurring performance reports, and support continuous process improvement in an international manufacturing environment.
Summary Generated by Built In
Our partner, a globally operating manufacturing organization is looking for Inside Sales Specialists to join their team.
Location: Taksony, Hungary
Key Responsibilities
- Manage and respond to inquiries received from international group entities.
- Coordinate the resolution of both business-related and technical questions in cooperation with internal and external stakeholders.
- Create and issue quotations, ensuring the accuracy of product configurations, pricing, warranty terms, and contractual conditions.
- Receive, review, and process incoming orders from international locations.
- Work closely with teams across Supply Chain, Procurement, Manufacturing, Logistics, Export & Customs, Shipping, and other support functions.
- Monitor order fulfillment activities from order entry through delivery and invoicing, ensuring adherence to agreed timelines.
- Oversee export-related administration and secure the necessary documentation for international shipments.
- Participate in the continuous improvement and optimization of operational processes.
- Compile recurring reports on business performance and operational status.
- Handle customer claims, complaint cases, and credit note administration.
Requirements
Requirements
- Bachelor's degree or comparable professional background.
- Previous experience in order administration, customer service, or commercial operations is considered an advantage.
- Strong user-level knowledge of SAP and Microsoft Office applications.
- Familiarity with Salesforce is a plus.
- Professional working proficiency in English.
- Customer-focused mindset and ability to work effectively in an international environment.
- Excellent communication skills and a collaborative approach to teamwork.
Benefits
What we offer:
- Competitive compensation package with a wide range of employee benefits
- 10 home office days / month
- Opportunity to work in an international business environment
- Collaborative and supportive team culture
Skills Required
- Bachelor's degree or comparable professional background
- Previous experience in order administration, customer service, or commercial operations
- Strong user-level knowledge of SAP and Microsoft Office applications
- Familiarity with Salesforce
- Professional working proficiency in English
- Customer-focused mindset and ability to work effectively in an international environment
- Excellent communication skills and collaborative approach to teamwork
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The Company
What We Do
IDBC Group is a digital recruitment company and an IT & HR services firm, acting as one of Hungary's leading external IT resource providers, specializing in executive search, IT contracting, RPO, and workforce leasing services.
