The Role
Sell and promote technical products and services using product expertise; customize offerings with production engineering; manage customer relationships, provide training and support; identify new business opportunities and respond to technical inquiries to ensure customer satisfaction and growth.
Summary Generated by Built In
Description
Are you ready to join a dynamic team dedicated to exceeding customer expectations while driving business growth? Mead O'Brien is seeking a Technical Sales Representative to play a pivotal role in promoting our corporate mission and vision. If you're passionate about providing exceptional service, adept at understanding technical requirements, and thrive in a fast-paced environment, we want to hear from you!
Primary Responsibilities:
- Sales and Promotion: Utilize technical knowledge to sell and promote our products, systems, and services.
- Product Customization: Work closely with production engineering to tailor products or services to meet customer needs.
- Customer Relationship Management: Provide training, guidance, and responsive communication to ensure customer satisfaction and loyalty.
- Business Development: Identify and pursue new business opportunities to expand our market share.
- Technical Expertise: Develop a deep understanding of our products and services to effectively address customer inquiries and concerns.
Requirements
- Education and Experience: College engineering or technology degree preferred, or significant industry experience.
- Technical Skills: Proficiency in Microsoft Office and AutoCAD applications, with the ability to interpret mechanical or engineering diagrams/specifications.
- Problem-Solving Skills: Demonstrate a positive attitude, mechanical aptitude, and strong problem-solving abilities.
- Communication: Clear verbal and written communication skills are essential for effective interaction with customers and internal teams.
- Customer Focus: Exhibit a strong desire to provide exceptional service and support to customers.
- Self-Motivation: Ability to work independently and proactively in a dynamic environment.
Skills Required
- College engineering or technology degree
- Significant industry experience
- Proficiency in Microsoft Office
- Proficiency in AutoCAD
- Ability to interpret mechanical or engineering diagrams/specifications
- Mechanical aptitude and strong problem-solving skills
- Clear verbal and written communication skills
- Strong customer service focus
- Self-motivation and ability to work independently
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The Company
What We Do
Mead O'Brien specializes in valves & valve automation, steam & hot water products and systems, and instrumentation products, serving industries such as power generation, refining, and chemical.
