Under the direction of the Commercial Manager, the Inside Sales Representative will work cooperatively with Territory Sales Managers, clients, and members of their team to grow existing customers, create new customers, and meet or exceed monthly sales quotas while increasing customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ability to develop rapport and maintain strong working relationships with internal and
external customers. - Ability to articulate ideas in a clear, concise manner.
- Excellent negotiation skills.
- Ability to resolve customer complaints by investigating problems and providing
recommendations. - Demonstrate meticulous attention to detail.
- Ability to multi-task.
- Effective written and verbal communication skills.
- Experience working with distributors, end users and manufacture's rep groups.
- Other duties as assigned
SUPERVISION
- Receives general supervision from the Commercial Property Manager
EDUCATION AND EXPERIENCE
- Associates degree and/or 2-5 years sales experience in a Call Center.
REQUIRED SKILLS/ABILITIES
- Proficient in the use of a personal computer and various software applications.
- Self-motivated needing minimal direction.
- Excellent interpersonal communication skills.
- Able to prioritize.
- Mechanical aptitude.
- Above average verbal and written communication skills.
- Minimum 40 WPM typing
PHYSICAL REQUIREMENTS
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
COMPANY BENEFITS
- Competitive wages and earned commission
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Vacations, Holidays & Personal Days
- 401(k) with Company match.
We are a Drug Free Workplace
Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities
Skills Required
- Associates degree (or equivalent)
- 2-5 years sales experience in a call center
- Experience working with distributors, end users and manufacturer's rep groups
- Proficient with personal computer and various software applications
- Minimum 40 WPM typing speed
- Excellent interpersonal, written and verbal communication skills
- Excellent negotiation skills
- Self-motivated and able to work with minimal direction
- Ability to multi-task and prioritize
- Mechanical aptitude
What We Do
AMTRACO is a global holding company headquartered in Franksville, WI. The four distinct operating units owned by AMTRACO are: EPSI, a distribution company servicing the surface finishing industry with presence in all major global markets; STM, a manufacturer of pressure sensitive adhesives tapes; FAST, a distributor of tapes and related products for the framing, architectural, signs and trophy markets; SBM, a commercial real estate company that buys, develops and leases commercial real estate. AMTRACO manages the shared services of HR, IT, Finance and Marketing.
