The Role
Develop and maintain customer relationships for architectural/commercial window business, prepare estimates and convert quotes to orders, provide pricing strategies and market intelligence, coordinate with outside sales and internal teams, resolve customer issues, and support order pursuit and quoting accuracy.
Summary Generated by Built In
Arconic is currently in search of an Inside Sales Representative to join our Kawneer business in Cranberry Township, PA.
At Arconic, we are looking for people who share our values of integrity, inclusion, and diversity, and who demonstrate agility, results commitment, and the capability to grow themselves and others. In return, we offer the opportunity to Grow Together with ongoing opportunities for professional growth provided by a constantly changing environment, working alongside employees who value the people they work with just as much as the work they do.
Primary Responsibilities
- Develop and maintain customer relations.
- Prepare estimates and turn quotes into Orders (Capture Business) – substantial focus on capturing business with our customers.
- Work closely with group of assigned customers on opportunities for our Architectural/Commercial Window business.
- Understand and position competitive elements while developing pricing strategies per opportunity.
- Act as a customer advocate – present data and make recommendations for action(s) to business leaders and act within defined decision-making authority to drive Ease of Doing Business with Kawneer
- Ability to work in a collaborative environment reach across departmental boundaries to satisfy customer inquiries.
- Manage issues outside the traditional bounds of responsibility when required to satisfy a customer and/or business objective.
Key Objectives
- Understand strategic initiatives and influence customer behavior –understand and gain market share, competitive pricing and market intelligence.
- Provide feedback to commercial and marketing teams.
- Coordination of customer contact with respective outside sale representative(s) on order pursuit of selected projects.
- Take ownership of customer issues and drive to resolution
- Provide support and anchor with internal employees to negotiate competitive pricing with customers while aligning to company goals.
- Ability to work in both a tactical and strategic mode throughout any given day with respect to order pursuit goals and objectives.
- Manage day-to-day activities – follow up on and review material proposals and provide accurate quoting and lead times to Kawneer customers.
- Ability to be proactive when dealing with the customer and heading off issues before they arise; asking for orders; thanking the customer for their business.
Basic Qualifications
- Associate degree
- Minimum of 3 years of experience in sales, project estimating or related construction field
- Ability to travel (<10%)
- Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at time of hire. Visa sponsorship is not available for this position.
Preferred Qualifications
- Bachelor’s Degree in Business Management, Communication, or Marketing from an Accredited Institution
- Experience with Commercial Aluminum fenestration/facade products.
- Ability to interpret or architectural plans or construction drawings.
Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build.
We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.
At Arconic, we:
Act With Integrity : We lead with respect, honesty, transparency and accountability.
Safeguard our Future : We protect and improve the health and safety of our employees, communities and environment.
Grow Stronger Together : We cultivate an inclusive and diverse culture that advocates for equity.
Earn Customer Loyalty : We build customer partnerships through best-in-class products and service.
Drive Operational Excellence : We pursue continuous improvement through innovation, agility, people development and collaboration.
Create Value : We achieve success by generating and growing value for our stakeholders.
United States EEO Statement: Arconic Corporation is an equal opportunity employer. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Skills Required
- Associate degree
- Minimum of 3 years of experience in sales, project estimating, or related construction field
- Ability to travel (<10%)
- Legally authorized to work in the United States; visa sponsorship is not available
- Bachelor's Degree in Business Management, Communication, or Marketing
- Experience with commercial aluminum fenestration/facade products
Arconic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arconic and has not been reviewed or approved by Arconic.
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Fair & Transparent Compensation — Pay is considered competitive for similar roles and is often characterized as fair relative to the market, even when other aspects of the experience are mixed.
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Retirement Support — The retirement program features a robust 401(k) design with both company matching and an additional employer contribution, making retirement benefits a standout component of total rewards.
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Healthcare Strength — Core coverage includes medical, dental, vision and life insurance with eligibility beginning on day one for some roles, complemented by an employee assistance program and healthcare navigation services.
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The Company
What We Do
Arconic Corporation, headquartered in Pittsburgh, Pennsylvania, is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial, packaging and building and construction markets. Keep up with us here to find out how we're helping to advance the automotive, aerospace, commercial transportation, industrial, packaging and building and construction markets.
