Inside Sales Representative

Posted Yesterday
Be an Early Applicant
West Sacramento, CA, USA
In-Office
18-24 Hourly
Entry level
Other
The Role
Assist customers at the counter and by phone with building material needs; develop product knowledge, process orders in Sage 100, resolve order/quote/delivery issues, and build customer relationships to drive retention and sales.
Summary Generated by Built In
 
 
 

Westland Distributing has been a leader in the Manufactured Housing industry for over 50 years. We distribute a full range of mobile home parts and outdoor living products that offer enduring quality, performance and customer satisfaction.

Our associates ensure consistent quality and performance with their skill, attitude and teamwork, allowing us to serve the residential and manufactured housing industry better than anyone. This is a family of over 800 dedicated associates working toward a common goal where the customer is at the center of every decision we make

We are currently hiring for a counter sales representative at our Sacramento location. This position will consist of assisting customers at the counter and over the phone with their building material needs. Excellent customer service skills, proper phone etiquette, ability to work under pressure, and attention to detail are required for this position.

Great Family Oriented Business that values and invests in the growth of our staff!


Duties and Responsibilities:

- Become competent in product knowledge to have an understanding of the customers’ project needs.

- Build and maintain strong customer relationships with a focus on customer retention

- Probe customers for opportunities to increase sales and/or satisfaction at every interaction

- Manage and resolve customer questions and issues related to quotes, orders, and deliveries

- Strong phone and personal communication skills

- Multi tasking abilities and strong attention to detail

- Strong and organized sales skills

- Enter and process customer orders using Order Entry Software (Sage 100)

- High degree of self-motivation

- Computer literate

- Bilingual (Spanish) Preferred, but not required

- Knowledge of plumbing, electrical helpful


Schedule - 8 hour shift - Monday-Friday


To learn more about our company please visit us at: https://westlanddistributing.com/

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Skills Required

  • Excellent customer service skills
  • Proper phone etiquette and strong phone communication skills
  • Ability to work under pressure and multitask
  • Attention to detail
  • Competent product knowledge relevant to customer projects
  • Build and maintain customer relationships with focus on retention
  • Enter and process customer orders using Order Entry Software (Sage 100)
  • Computer literate
  • High degree of self-motivation
  • Bilingual (Spanish)
  • Knowledge of plumbing and electrical
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The Company
HQ: Fremont, Ohio
261 Employees
Year Founded: 1970

What We Do

For over 50 years, Style Crest® has demonstrated its commitment to the manufactured housing industry and the residential exterior cladding market with an extensive product offering and a dedicated service platform that their customers count on to support the success of their businesses. Whether it is bringing distinctive new products to market or offering a creative service platform, the focus is on creating partnerships and business opportunities for customers and vendors. Style Crest is a building product supply company with a different attitude. Our team is dedicated to a shared success business philosophy that is unique to anything else in the market. Style Crest manufactures building products for the residential construction and remodeling industry including vinyl siding and accessories sold through independent lumber building material dealers. Distributed products include specialty siding and copolymer siding. Style Crest distributes a full line of products for the mobile home and manufactured housing industry, including Revolv® Indoor Comfort Products, a unique line of HVAC equipment designed and engineered specifically for manufactured homes, plumbing, electrical, vinyl siding and skirting, entry steps, doors, and windows. www.stylecrestinc.com.

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