Inside Sales Representative

Posted Yesterday
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Knoxville, TN
Hybrid
Junior
Information Technology • Consulting
The Role
Responsible for generating qualified leads and engaging with decision-makers to schedule meetings for Outside Sales Representatives while managing CRM data and achieving performance metrics.
Summary Generated by Built In

The IT Company is Growing! We are seeking a motivated and results-driven Inside Sales Representative to join our dynamic team. The ideal candidate will play a crucial role in generating qualified leads and initiating meaningful conversations with business decision-makers to drive client acquisition. This position offers an excellent opportunity to work in a fast-paced environment, delivering innovative technology solutions to help businesses optimize their operations and achieve success. 

Job Summary:  

As an Inside Sales Representative at ITCO, you will be the first step in acquiring new clients. Your primary responsibility is to generate a steady flow of qualified leads for our Outside Sales Team by engaging in meaningful conversations with decision-makers and business leaders. Your role is crucial in warming up potential prospects and getting them interested in our services, setting the stage for further discussions with our outside sales representatives. 

Key Responsibilities: 

Lead Generation:

  • Proactively reach out to potential clients through outbound calls. 
  • Maintain a steady flow of qualified leads for the Outside Sales Team. 
  • Engage in ongoing, meaningful conversations with decision-makers and business leaders. 

Client Engagement:

  • Deliver the message of who we are and how we help businesses succeed by leveraging technology. 
  • Warm up potential prospects, especially those who may not yet recognize their need for our services. 
  • Schedule initial meetings between qualified prospects and our Outside Sales Representatives. 

CRM Management:

  • Manage and update the CRM database meticulously. 
  • Ensure all client interactions and data are accurately recorded and organized. 
  • Qualify companies and place them in the appropriate categories within the CRM. 

Performance Metrics:

  • Achieve weekly outbound call targets. 
  • Track and report the number of decision-maker conversations. 
  • Set a targeted number of first-time appointments for the Outside Sales Representatives. 

 

To Be considered for this position you should have a history demonstrating: 

Attitude and Discipline:

  • Maintain a positive attitude, strong self-image, and high levels of self-discipline. 
  • Approach each interaction with professionalism and confidence. 

Communication Skills:

  • Develop a casual, professional, and flexible conversation style. 
  • Clearly articulate who we are, our purpose, and how we can help businesses succeed. 

Persistence:

  • Focus on making outbound calls and engaging with decision-makers daily. 
  • Stay resilient and motivated, especially when faced with challenges. 

Winning Mindset:

  • Demonstrate a history of success in various areas such as athletics, academics, or leadership roles. 
  • Show a fearless attitude, unafraid of rejection and driven by a desire to succeed. 

Resourcefulness:

  • Exhibit the ability to find a way to overcome any obstacles or challenges. 
  • Display a history of being resourceful in achieving goals. 

Confidence:

  • Separate your self-image from your role, demonstrating confidence in all interactions. 

 

Qualifications: 

  • Proven experience in a sales role, preferably in an inside sales or lead generation capacity. 
  • Excellent verbal and written communication skills. 
  • Strong organizational skills and attention to detail. 
  • Proficiency in using CRM software. 
  • Ability to work independently and as part of a team. 
  • High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is preferred. 
  • Candidate should have reliable transportation 

Bonus Points: 

  • Experience with Sandler Sales or other sales training. 

Benefits: 

401(k) 

Health, Vision, and Dental Insurance 

Unlimited Planned time off 

Hybrid options 

Phone Stipend 

Top Skills

Crm Software
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The Company
Knoxville, TN
64 Employees
Year Founded: 2003

What We Do

The IT Company is a Knoxville, TN based Outsourced IT Support and Services Provider serving the region within 50 miles of our home. The IT Company serves a select group of clients throughout the area, with a special emphasis on those in highly regulated industries such as Physicians Practices and Community Banks.

We have focused our organization around our simple mission of “Happy Customers.” We do this by only working with a select group of new customers annually who are seeking a partner who will normalize IT operations by improving policy, process, stability, security, reliability and performance while at the same time ensuring compliance with the various State and Federal regulatory requirements. In our experience those organizations typically require high security, high availability, maximum performance and are many times under regulatory requirements such as HIPAA (Healthcare) and GLB (Banking). In any given year we will select between 6 – 10 new customers to work with enabling our organization to grow in predictable fashion therefore ensuring consistency in our service delivery to our existing customers as we onboard new customers

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