Inside Sales Representative

Reposted 12 Days Ago
Be an Early Applicant
Huntsville, AL, USA
In-Office
Junior
Other
The Role
Manage opportunity funnel in Salesforce, generate accurate quotes with Salesforce CPQ, maintain customer price lists, support customers and outside sales, and drive customer retention and growth through timely communication and issue resolution.
Summary Generated by Built In

Welcome!

Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can.   Continued success depends on it!  Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!

Job SummaryWe are seeking a proactive and customer-focused Inside Sales Representative to join our team. This role is pivotal in driving customer success and supporting the sales process through effective communication, organization, and problem-solving. Key responsibilities include managing the opportunity funnel within Salesforce, generating accurate quotes and price lists, and maintaining up-to-date customer records. The ideal candidate will build strong relationships with customers through regular outreach, promptly address inquiries and issues, and ensure a seamless customer experience from initial contact through post-sale support. Success in this role requires attention to detail, a collaborative mindset, and a passion for delivering exceptional service.Duties and Responsibilities
  • Collaborate with outside sales representatives to manage opportunity funnel accurately and effectively within sales force
    • Maintain accurate accounts and leads
    • Create and maintain new opportunities
    • Ensure correct pricing and contractual information is used for opportunity creation
    • Work closely with regional VP’s on revenue trajectory activities
  • Create and manage accurate, timely quotes for hardware products using sales force CPQ tool
  • Create and manage accurate customer price lists within sales force and ensure price lists are assigned to correct accounts
  • Serve as a point of contact for customers seeking information about quotes, orders status, etc.          
    • Collaborate with internal teams to gather necessary information and resolve issues efficiently while keeping customers informed
  • Focus on acquiring new customers, retaining and growing an existing installed base of customers, prepare activity and forecast reports as requested.
  • Represent the company to the customer and the customer to the company in all sales-oriented activities.
  • Establish and develop key customer contacts and interfaces within the customer base to support Sales Account Teams/Adtran's objectives and strategies
  • Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company.
QualificationsBasic Qualifications
  • Bachelor’s Degree in Business Administration, Finance, Marketing (or Electrical Engineering, Computer Engineering, Computer Science, Computer Information Science) required.  
    • Equivalent experience will be considered in lieu of a degree.
  • 0-2 years of experience in a sales position or customer service type environment. 
  • Efficient with Salesforce, SAP, Microsoft Excel (specifically Word and PowerPoint)
  • Technical ability or desire to learn IT/SaaS/Networking/Broadband/Wireless and other Telecommunications Technologies. 
  • Strong organizational and communication skills
  • Strong customer service skills with the ability to multi-task and drive issues to resolution
Preferred Qualifications (Optional)
  • Experience in Telecommunications industry preferred. 
  • Data analysis experience preferred.
  • Any prior customer, marketing, telemarketing experience is preferred.  
  • Prior sales experience strongly preferred.

Skills Required

  • Bachelor's Degree in Business Administration, Finance, Marketing, Electrical/Computer Engineering, Computer Science, or Computer Information Science (or equivalent experience)
  • 0-2 years of experience in sales or customer service
  • Proficiency with Salesforce
  • Experience creating quotes using Salesforce CPQ
  • Experience with SAP
  • Proficiency with Microsoft Excel, Word, and PowerPoint
  • Technical ability or desire to learn IT/SaaS/Networking/Broadband/Wireless technologies
  • Strong organizational and communication skills
  • Strong customer service skills and ability to multitask and drive issues to resolution
  • Experience in telecommunications industry
  • Data analysis experience
  • Prior customer, marketing, or telemarketing experience
  • Prior sales experience

ADTRAN Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ADTRAN and has not been reviewed or approved by ADTRAN.

  • Healthcare Strength Feedback suggests health insurance is solid, with medical, dental, and vision coverage viewed favorably. Company-paid short-term disability and access to on-site medical services at some locations reinforce the perception of strong healthcare support.
  • Leave & Time Off Breadth Feedback suggests the 2024 shift to flexible/unlimited PTO has been well received and is complemented by paid holidays and sick leave. Volunteer time off adds to the overall time-away options.
  • Wellbeing & Lifestyle Benefits Feedback suggests on-site clinics, fitness centers, cafeterias, and tuition assistance add meaningful day-to-day value. An Employee Assistance Program and optional add-ons further expand lifestyle support.

ADTRAN Insights

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The Company
Huntsville, AL
1,601 Employees
Year Founded: 1985

What We Do

ADTRAN, Inc. (NASDAQ: ADTN) is defining the future network with innovative next-generation solutions that enable telecommunication service providers to deliver voice, data and video services to homes and businesses. Our vision is to enable a fully connected world where the power to communicate is available to everyone, everywhere. ADTRAN was founded in 1985 in Huntsville, AL. The corporate headquarters remains in Huntsville with additional R&D centers in Germany and India and sales offices located throughout the world. Innovation has been at the heart of the company since its inception and is recognized through our large portfolio of patents that is more than 700 strong. Our employees, more than 2,000 strong, come to work each day searching for ways to bring the world together through improved communication. We seek the best and brightest minds that bring integrity, a spirit of entrepreneurism, creative problem solving, and a passion for their work.

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