Inside Sales Support
Department: Sales
Location: Houston
Type: Full-Time/ Salaried / Exempt/ Non-Supervisory
Reports to: Branch Manager
Dakota Premium Hardwoods, a distributor of lumber, plywood, laminate and hardware products serving the custom cabinet and woodworking industries, is seeking an Inside Sales Support team member in Houston. This role works closely with outside salespeople and customers to provide responsive service and support day-to-day sales activity.
Position Summary:
Duties include supporting outside salespeople with quotes, order entry, product availability and customer follow-up; assisting customers by phone and email with product questions and orders; and coordinating with the branch team on order status, deliveries and issue resolution. Will-call traffic is limited, with occasional assistance as needed.
The ideal candidate is an energetic, positive self-starter with a friendly disposition, strong communication skills and a commitment to excellent customer service. At a minimum, candidates must have working knowledge of the lumber, cabinet supply or woodworking industry and familiarity with its products and terminology. Solid technology and computer skills, attention to detail and the ability to manage multiple requests are essential.
Hours are Monday through Friday 7:30 – 5:00.
*Benefits include:
- Paid Time Off and Holidays
- Health
- Dental
- Vision
- Supplemental benefits
- Company sponsored life insurance
- Long-term disability
- Eligible for 401k first day of employment
- Company 401k Match
Dakota Premium Hardwoods, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Working knowledge of the lumber, cabinet supply, or woodworking industry, including relevant products and terminology
- Solid technology and computer skills
- Strong communication skills
- Attention to detail
- Ability to manage multiple requests
- Friendly, energetic, positive, self-starting disposition
- Commitment to excellent customer service
What We Do
Dakota Premium Hardwoods (Dakota Hardwoods), a Würth Group company headquartered in Waco, Texas, distributes hardwood lumber, plywood, moulding, cabinet hardware, laminate and shop supplies. It serves cabinetry, millwork, furniture-making and woodworking customers through branches in Texas, Louisiana, Oklahoma, New Mexico and Florida, offering expert customer service, a broad product range and free local delivery on qualifying orders.
