This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.
This full-time position is on site at our Fort Lauderdale Headquarters. Work hours are Monday – Friday, 8:30a – 5:30p Eastern time. Our benefit offerings include Medical, Dental and Vision Insurance; 401k with company match and PTO.
Job Responsibilities include:
- Interacting professionally with customers on operational issues, projects, and contracts, handling routine matters with vendors, and liaising with internal departments
- Building excellent relationships with Future Tech's sales staff, our customers, and technology vendors
- Working with OEMs and distributors to compile competitively priced IT product quotes
- Preparing quotes, proposals, special bid pricing, and deal registrations
- Communicating with customers to gather requirements and specifications
- Processing customer orders accurately and efficiently, ensuring all information is complete and entered correctly into internal systems
- Managing purchase orders with distributors and technology vendors to support customer orders and project requirements
- Tracking orders from placement through fulfillment and proactively communicating order status updates to customers and internal stakeholders
- Working closely with sales, procurement, and operations teams to ensure timely order processing and delivery
- Reconciling order discrepancies and coordinating resolutions with customers, vendors, and internal departments
- Appropriately escalating critical issues and providing timely updates to customers and management
- At least one year of business-to-business account/service, order management, purchasing, sales support, or related experience
- Solid problem-solving skills and attention to detail
- Self-driven, motivated, and extremely detail-oriented
- Strong organizational and PC skills
- Must excel in a fast-paced environment, focused on driving customer satisfaction
- Strong written and verbal communication skills
- Must be well-versed in MS Excel and other Microsoft Office applications
- ERP, SAP, or other order management system experience is a plus
- Experience processing customer orders, purchase orders, and working with vendors or distributors is preferred
- Understanding and knowledge of servers, storage, basic networking, and computers is highly preferred
- Knowledge of IT OEM and distribution channels is also highly preferred
- This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
#LI-Onsite #LI-SG1
Skills Required
- At least one year of business-to-business account or customer service, order management, purchasing, sales support, or related experience
- Strong problem-solving skills and attention to detail
- Self-driven and motivated
- Strong organizational and PC skills
- Ability to work effectively in a fast-paced environment focused on customer satisfaction
- Strong written and verbal communication skills
- Proficiency with Microsoft Excel and other Microsoft Office applications
- ERP, SAP, or other order management system experience
- Experience processing customer orders and purchase orders and working with vendors or distributors
- Understanding of servers, storage, basic networking, and computers
- Knowledge of IT OEM and distribution channels
- U.S. citizenship
What We Do
Follow our page for insights on hybrid IT strategy, cloud, security, AI, data science, remote workforce, back-to-office technology solutions, e-sports. Future Tech Enterprise, Inc. is an award-winning IT solutions provider with capabilities in nearly 180 countries. Recent Future Tech honors include being named Dell Technologies Federal Growth Partner of the Year 2020, NVIDIA Partner of the Year Professional Visualization (2019), and Partner of the Year APC by Schneider (2019). Since its start in 1996, Future Tech has experienced exceptional growth and become an IT partner-of-choice for global leaders in the aerospace, defense, education, energy, government, healthcare, manufacturing, and retail sectors. We help companies maximize their IT investments by delivering solutions for hybrid cloud, cyber security, hardware/software procurement, imaging, customized configuration, logistics, storage, infrastructure, data science. Future Tech offers additional support services, including technology training and staff augmentation. Our commitment to excellence is consistently recognized by industry associations and Original Equipment Manufacturers (OEM). A short list of Future Tech’s industry certifications/awards includes: - Dell Technologies Federal Growth Partner of Year 2020 - NVIDIA Partner of the Year Professional Visualization 2019 - 2019 Partner of the Year APC by Schneider Electric - ISO 9001:2015 - Certified - AS 9100 Rev D. Certified - NIST Certified - HIPAA Certified - Member of Forbes Technology Council - Dell Technologies Titanium Partner - VMware Partner - HPi Elite Partner - Lenovo Global Platinum - Apple Value Added Reseller Partner - Nutanix Preferred Partner - Winner HP’s Federal Partner in 3D Print Premier Program Award - One of 8 companies nationwide certified as HP Education Specialist Contact Future Tech to simplify your company's toughest IT challenges: www.ftei.com Email - [email protected] | 631-472-5500
